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Client Support, Return Mail Processor (West Henrietta, NY)
Client Support, Return Mail Processor
Paladin Consulting is currently hiring a Client Support, Return Mail Processor to join our team working onsite at our client's office located in West Henrietta, NY. We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.
Work Location: West Henrietta, NY
Duration: 3 month contract with option to extend
Hours: Monday-Friday 8am-4:30pm
Education/Experience Required: Computer Literacy, Data Entry
Job Description & Responsibilities:
- Individual will work mostly independently.
- Return mail is delivered daily and they will be responsible for logging it into the system and preparing new packages to be mailed out.
- May require calling Clients to validate business address.
- Uses prescribed guidelines to ensure good customer relations are maintained and are resolved in accordance with policies and procedures. Assist with other data entry tasks as needed.
- Delivers quality service to clients via phone, email, chat, and other avenues
- Develops and maintains a basic working knowledge of their tasks
- Uses systems and software packages, which may include HRIS, Salesforce, Flex, and ORS
- Performs data input, maintaining strong prioritization and organization
- Able to lift 10-20 pounds
Skills & Qualifications:
- Computer Literacy
- Data Entry
- Reliable Transportation
Paladin Consulting is an EEOC employer.
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