Position
: Cloud Computing Technical Support Engineer
Reporting To
: CTO
Number of Openings
: 2
Location
: Shanghai
About Us
As an official partner of Google Cloud (GCP) and Amazon Web Services (AWS), Sijie Technology provides enterprises with high-quality, cost-effective multi-cloud service solutions. Our team members are seasoned industry veterans, including dozens of cutting‑edge technical experts holding Google Cloud Certified and AWS certifications. We provide 24/7 responsiveness to client needs and utilize agile development methodologies for project execution. To date, we have successfully assisted over 100 enterprise clients in leveraging global, highly secure cloud platforms—characterized by their high‑efficiency data analysis and processing capabilities—to achieve digital transformation, expand into overseas markets, and enhance operational efficiency, thereby realizing significant leaps in business performance and economic returns.
Responsibilities
Gain in-depth understanding of and demonstrate proficiency in using Google Cloud Platform (GCP) and Amazon Web Services (AWS) products, including but not limited to:
GCP: Compute Engine, VPC, Cloud Load Balancing, Cloud CDN, Cloud Storage, Gemini LLM, Vertex AI, etc.
AWS: EC2, VPC, Elastic Load Balancing, CloudFront, S3, Bedrock, SageMaker, etc.
Be familiar with big data products such as GCP BigQuery and AWS Redshift, including data ingestion, querying, analysis, troubleshooting, etc.
Assist clients in resolving usage‑related issues with GCP and AWS products, including tasks related to cloud service deployment, configuration, monitoring, and debugging.
Provide clients with high‑quality multi‑cloud technical support and services, ensuring high levels of client satisfaction.
Collaborate with the team to collectively resolve technical challenges and enhance operational efficiency.
Continuously learn about and explore new cloud technologies and tools to further enhance personal technical expertise.
Job Requirements
Must possess practical experience using Google Cloud Platform (GCP) or Amazon Web Services (AWS) products;
Possession of relevant GCP or AWS certifications, as well as prior experience in cloud computing technical support, will be given priority;
Possess relevant experience in the operations and maintenance (O&M) of internet applications, and be familiar with using Infrastructure as Code (IaC) to automate the provisioning of cloud resources;
Demonstrate strong communication and teamwork skills, along with robust problem‑solving and technical analysis capabilities;
Possess a keen interest in the technical architecture of multi‑cloud environments and the ability to rapidly acquire new technical skills;
Be capable of responding promptly to user technical issues and requirements, providing efficient and precise technical support and solutions.
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or continue with email
: Cloud Computing Technical Support Engineer
Reporting To
: CTO
Number of Openings
: 2
Location
: Shanghai
About Us
As an official partner of Google Cloud (GCP) and Amazon Web Services (AWS), Sijie Technology provides enterprises with high-quality, cost-effective multi-cloud service solutions. Our team members are seasoned industry veterans, including dozens of cutting‑edge technical experts holding Google Cloud Certified and AWS certifications. We provide 24/7 responsiveness to client needs and utilize agile development methodologies for project execution. To date, we have successfully assisted over 100 enterprise clients in leveraging global, highly secure cloud platforms—characterized by their high‑efficiency data analysis and processing capabilities—to achieve digital transformation, expand into overseas markets, and enhance operational efficiency, thereby realizing significant leaps in business performance and economic returns.
Responsibilities
Gain in-depth understanding of and demonstrate proficiency in using Google Cloud Platform (GCP) and Amazon Web Services (AWS) products, including but not limited to:
GCP: Compute Engine, VPC, Cloud Load Balancing, Cloud CDN, Cloud Storage, Gemini LLM, Vertex AI, etc.
AWS: EC2, VPC, Elastic Load Balancing, CloudFront, S3, Bedrock, SageMaker, etc.
Be familiar with big data products such as GCP BigQuery and AWS Redshift, including data ingestion, querying, analysis, troubleshooting, etc.
Assist clients in resolving usage‑related issues with GCP and AWS products, including tasks related to cloud service deployment, configuration, monitoring, and debugging.
Provide clients with high‑quality multi‑cloud technical support and services, ensuring high levels of client satisfaction.
Collaborate with the team to collectively resolve technical challenges and enhance operational efficiency.
Continuously learn about and explore new cloud technologies and tools to further enhance personal technical expertise.
Job Requirements
Must possess practical experience using Google Cloud Platform (GCP) or Amazon Web Services (AWS) products;
Possession of relevant GCP or AWS certifications, as well as prior experience in cloud computing technical support, will be given priority;
Possess relevant experience in the operations and maintenance (O&M) of internet applications, and be familiar with using Infrastructure as Code (IaC) to automate the provisioning of cloud resources;
Demonstrate strong communication and teamwork skills, along with robust problem‑solving and technical analysis capabilities;
Possess a keen interest in the technical architecture of multi‑cloud environments and the ability to rapidly acquire new technical skills;
Be capable of responding promptly to user technical issues and requirements, providing efficient and precise technical support and solutions.
#J-18808-Ljbffr
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