Control Manager

Control Manager

Step into a pivotal role at JPMorganChase, where your expertise in control management will shape our compliance and risk strategies. Elevate your career with opportunities for growth and collaboration in a dynamic team environment. Join us to make a significant impact on our operations and safeguard our firm's integrity. As a Control Manager within JPMorganChase supporting Securities Operations, Asset Services, and COAC, you will lead the identification and mitigation of compliance and operational risks across trade lifecycle and asset-servicing processes. You will strengthen the control environment through data-driven solutions, rigorous control testing, and collaborative stakeholder management, with a strong focus on cybersecurity and continuous improvement.

Job responsibilities

• Conduct functional deep dive reviews and targeted risk assessments to identify, analyze, and address control gaps and emerging risks within operational processes, using the experience in asset servicing & settlements processes, controls, and market practices.
• Lead the development and implementation of comprehensive control strategies to identify and mitigate compliance and operational risks.
• Utilize advanced data and tech literacy skills to interpret business needs, identify trends, and generate innovative solutions to enhance the control environment.
• Collaborate with a diverse team, fostering a culture of continuous improvement and operational excellence, and ensuring alignment with operational policies and precedents.
• Engage with internal stakeholders, facilitating open communication and collaboration to drive mutually beneficial outcomes and uphold the integrity of our operations.
• Develop, analyze, and publish standardized control metrics; leverage business analytics tools (e.g., Tableau, Qlik) to identify trends, errors, and opportunities for process improvement.
• Implement innovative technology solutions (e.g., Alteryx, Xceptor) to automate controls, enhance data analysis, and support operational excellence.
• Manage governance and reporting of control and risk initiatives through advanced business analytics and visualization tools.
• Review significant change agenda and ensure no diminish of controls environment, assist with designing new controls where required

Required qualifications, capabilities, and skills

• Experience in Security Ops, Asset Servicing or Custody Operations.
• Demonstrated expertise in daily operational workflows, with a strong understanding of inherent risks and industry best practices for implementing effective controls
• Proven ability to conduct functional deep dives and root cause analysis, with a track record of identifying and remediating control gaps
• Advanced proficiency in data analysis and tech literacy, leveraging these skills to enhance control environments and interpret business needs and trends.
• Expertise in leading diverse teams, fostering a culture of continuous improvement, and aligning team performance with operational policies and precedents.
• Strong skills in internal stakeholder management, facilitating effective communication and collaboration to drive mutually beneficial outcomes.
• Strong project management skills and a commitment to operational excellence.
• Advanced analytical, problem-solving, and process re-engineering skills, with meticulous attention to detail
• Effective time management and prioritization skills; able to deliver results in a dynamic, deadline-driven environment
• Excellent verbal and written communication skills, including the ability to present complex findings and recommendations to senior stakeholders (VP/ED/MD level).
• Strong influencing and negotiation skills; able to build partnerships across Operations, Technology, Audit, and Compliance