Control Manager, Program Associate

Help strengthen how we identify, assess, and implement regulatory and legal obligations across a global business. In this role, you will partner with colleagues in legal, compliance, risk, and control functions to translate requirements into clear actions and outcomes. You will lead forums that bring stakeholders together, create transparency on progress, and remove blockers. You will build trusted relationships and gain exposure to senior leaders. If you enjoy structured problem-solving and delivering high-quality governance artifacts, this role offers meaningful impact.

As a Control Manager Program Associate in the Global Regulatory and Policy Management (GRPM) Program team, you will help run regulatory change and legal obligations deliverables that support a strong control environment. You will coordinate cross-functional stakeholders, drive reviews and decisions through governance forums, and maintain clear, audit-ready documentation. You will also develop concise updates and materials for senior management, helping leaders understand key risks, themes, and actions.

Job responsibilities

• Manage program deliverables across regulatory change and legal obligations, including reviews, tracking, and control documentation updates
• Lead recurring governance forums to review obligations and regulatory changes with control managers and cross-functional partners
• Represent team in triage discussions to determine applicability, assess business impact and reliance on other areas
• Coordinate with stakeholders to confirm ownership, dependencies, and reliance on other teams where needed
• Identify potential regulatory or control gaps and partner with control owners to define actions, timelines, and escalation paths
• Produce clear, senior-ready status reporting, presentations, and supporting analysis
• Maintain accurate records of decisions, actions, and evidence to support internal governance and assurance needs
• Support ad hoc projects and requests, including deep dives on thematic topics and emerging priorities
• Promote consistent ways of working across regions by sharing templates, standards, and good practices

Required qualifications, capabilities, and skills

• Bachelor’s degree or equivalent practical experience
• 2 years of experience in program management, governance, controls, regulatory change, legal, compliance, risk management, or a related field
• Demonstrated ability to manage multiple deliverables concurrently and meet deadlines in a fast-paced environment
• Proven experience coordinating stakeholders across functions and seniority levels, including leading meetings and driving actions to closure
• Strong written and verbal communication skills, with the ability to create clear summaries and updates for senior stakeholders
• Strong judgment, personal integrity, and a proactive, results-oriented approach to problem solving
• Proficiency in Microsoft Word, Excel, and PowerPoint

Preferred qualifications, capabilities, and skills

• Experience supporting regulatory change delivery, obligations mapping, or control design and documentation activities
• Experience working with legal, compliance, operational risk, and business control partners
• Experience developing structured reporting (for example, action trackers, dashboards, or governance packs) that improves transparency and execution
• Experience using data analytics tools to identify themes, trends, or risk areas in program deliverables
• Familiarity with process mapping and linking requirements to processes, risks, and controls
• Experience working across multiple regions and time zones with diverse stakeholder groups
• Exposure to large language model tools or automation approaches that improve documentation quality and consistency