Location: Guadalajara, Mexico (hybrid; must be based in Guadalajara)
Company: Clari + Salesloft
Clari + Salesloft is building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation we are building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.
The Opportunity:
This role is a key member of our fast‑growing Creative & Content team. You will be responsible for the creative operations of the team, ensuring projects go from initial briefing to final delivery while maintaining project milestones and timelines.
Responsibilities:
- End‑to‑End Campaign Execution: Drive the full lifecycle of creative and content projects related to brand, product, go‑to‑market campaigns, demand generation campaigns and events.
- Brand Store Management: Manage creation and distribution of branded merchandise (clothing and swag).
- Operational Infrastructure: Own and optimize the creative tech stack (Monday.com), establishing scalable intake processes, automated workflows, and documentation systems.
- Resource & Capacity Planning: Develop data‑backed forecasting models to anticipate project demand, balancing internal team bandwidth with external freelancer/agency support.
- Data‑Driven Insights: Build and manage reporting dashboards to track studio health metrics such as team utilization, SLAs and delivery speed.
- Cross‑Functional Leadership: Serve as connective tissue between Creative & Content, Marketing and Finance teams, prioritizing projects by business impact and brand strategy.
- Stakeholder & Vendor Management: Navigate high‑pressure decision‑making with executives while managing external vendors.
- Continuous Improvement: Lead retrospectives and identify operational bottlenecks to refine communication, tools and processes.
- Production Oversight: Manage day‑to‑day operations for specialized functions such as video studios or event creative systems.
- Innovation & Automation: Champion AI‑driven tools and automation to reduce manual overhead and unlock more time for creative work.
Qualifications:
- Experience: 5+ years in Creative Operations, Design Program Management or Project Management within a high‑growth in‑house team or agency.
- System Mastery: Expert proficiency in project management platforms (Monday.com) with a focus on system configuration and automation.
- Analytical Rigor: Proven ability to visualize data using Tableau, Power BI or Looker to inform strategic recommendations.
- Production Fluency: Deep understanding of the creative lifecycle across digital, video and physical/event production.
- Capacity Modeling: Skilled in resource forecasting and headcount planning based on project volume and historical data.
- Communication: Exceptional verbal and written skills, translating complex creative needs into structured project plans.
- Adaptability: Proactive problem‑solver who thrives in fast‑paced environments and drives alignment across matrixed organizations.
- AI Integration: Forward‑thinking approach to incorporating AI and automation into creative workflows.
Nice to Have:
- Direct experience with Figma or Adobe Creative Cloud.
- Professional certifications such as PMP, CSM or platform‑specific certifications.
- Experience managing global creative programs across multiple time zones.
- Background in change management, especially leading software migrations or organizational shifts.
EEO Statement:
We are an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.
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