Data Analytics and CRM Manager (CRM)
Duration: 12 months
Principal Responsibilities
Accountable for delivering the digital messaging propositions across various legacy and new digital platforms - including but not limited to eDM, SMS, MMS, Push Notifications as well as other future channels/devices
Providing the best‑in‑class delivery in digital messaging from initial scoping with business units through to the end‑to‑end development lifecycle as well as post implementation support and measurement
The role holder will be a key member of the cross functional delivery teams comprising of participants from business, analytics and data teams that possess a wide range of skills that include and not limited to analysis, market understanding, design, optimization, technology and testing
The role holder will strive to ensure flawless execution of digital value added messaging and will provide operational insight and offer a pragmatic approach to design, manufacture and deployment of these messages at the most optimal level
To collaborate with business and perform hands‑on analytics for campaign lead generation as well as tracking
To understand the business and identify/share business insight from analytics works
Requirements
University degree in Statistics, Data and Information Management, Mathematics, Computer Science or other related discipline
Minimum 2 years' retail banking experience in information and data management
Strong self‑motivation, organization, multi‑tasking, problem solving and influencing skills
Ability to communicate effectively with business, operation and technology teams
Solid understanding of digital messaging technology (such as SFMC, AEM, etc.)
Hands‑on experience and knowledge in the end‑to‑end content development lifecycle as well as post implementation support and measurement
Knowledge and/or experience in SAS, SQL, Tableau/QlikSense, Python, Pega is preferred
Detail‑oriented and zero tolerance on quality/accuracy issue
Great sense of ownership and servicing mind‑set to ensure efficient and effective customer service delivery
Argyll Scott Asia is acting as an Employment Business in relation to this vacancy.
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Duration: 12 months
Principal Responsibilities
Accountable for delivering the digital messaging propositions across various legacy and new digital platforms - including but not limited to eDM, SMS, MMS, Push Notifications as well as other future channels/devices
Providing the best‑in‑class delivery in digital messaging from initial scoping with business units through to the end‑to‑end development lifecycle as well as post implementation support and measurement
The role holder will be a key member of the cross functional delivery teams comprising of participants from business, analytics and data teams that possess a wide range of skills that include and not limited to analysis, market understanding, design, optimization, technology and testing
The role holder will strive to ensure flawless execution of digital value added messaging and will provide operational insight and offer a pragmatic approach to design, manufacture and deployment of these messages at the most optimal level
To collaborate with business and perform hands‑on analytics for campaign lead generation as well as tracking
To understand the business and identify/share business insight from analytics works
Requirements
University degree in Statistics, Data and Information Management, Mathematics, Computer Science or other related discipline
Minimum 2 years' retail banking experience in information and data management
Strong self‑motivation, organization, multi‑tasking, problem solving and influencing skills
Ability to communicate effectively with business, operation and technology teams
Solid understanding of digital messaging technology (such as SFMC, AEM, etc.)
Hands‑on experience and knowledge in the end‑to‑end content development lifecycle as well as post implementation support and measurement
Knowledge and/or experience in SAS, SQL, Tableau/QlikSense, Python, Pega is preferred
Detail‑oriented and zero tolerance on quality/accuracy issue
Great sense of ownership and servicing mind‑set to ensure efficient and effective customer service delivery
Argyll Scott Asia is acting as an Employment Business in relation to this vacancy.
#J-18808-Ljbffr
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