Data Entry/Clerical Support Specialist
Iron Mountain is seeking a skilled and detail-oriented Data Entry/Clerical Support Specialist to join our Operations team. In this role, you will be responsible for inputting and managing customer inventory data within the Safekeeper system, ensuring high levels of accuracy and quality control across all digital and physical record processes.
Iron Mountain provides expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
What You'll Do
In this role, you will:
- Manage the end-to-end data input process by accurately keying label, location, and contract information while resolving exceptions and closing work orders in a timely manner.
- Collaborate with customers, account managers, and internal project teams to research and resolve data discrepancies and provide receipt acknowledgments or requested reports.
- Ensure compliance with quality control standards by performing scanning, auditing, and document preparation to guarantee high-quality electronic images and secure product delivery.
What You'll Bring
The ideal candidate will have:
- 1-2 years of experience in high-volume data entry or records management with clerical and customer support experience
- Must be able to obtain a Public Trust Clearance plus customer credentials as needed
- Strong knowledge of inventory management systems and basic quality control auditing functions.
- Proven ability in problem-solving and task prioritization, specifically in managing multiple data streams like destruction, permanent removals, and internal moves.
- High School Diploma or equivalent; relevant technical certifications are welcomed.
What We Offer
- Salary details: 17.75 PER HOUR SCA wage based on employment package
- Shifts: 8:00 - 4:30 Monday - Friday
- Location: 6501 Beacon Drive Kansas City MO 64133
Category: Operations Group
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