We are looking for a proactive and detail-oriented Database Manager with strong expertise in Salesforce CRM to join our team at Empor Marcom.
Key Requirements:
- 3+ years of experience in CRM operations
- Strong hands-on experience with Salesforce CRM
- Good understanding of Salesforce Trailblazer
- Experience managing B2B databases and CRM processes
- Strong stakeholder management and cross-functional coordination skills
- Prior exposure to events, media, or marketing industry is preferred
Key Responsibilities:
- Manage and optimize Salesforce CRM operations and workflows.
- Handle B2B database management, segmentation, cleansing, and enrichment activities.
- Collaborate with internal stakeholders including sales, marketing, operations, and leadership teams to support business objectives.
- Act as a point of contact for CRM-related coordination and stakeholder communication.
- Utilize Salesforce Trailblazer for continuous learning and implementation of CRM best practices.
- Generate reports, dashboards, and actionable insights for business teams.
- Ensure CRM data accuracy, consistency, and process compliance.
- Support event and marketing campaigns through CRM execution and tracking.
- Coordinate with cross-functional teams for lead management and campaign effectiveness.
- Coordinate/collaborate with salesforce partners for CRM enhancement.
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