Debug Program Manager Customer Programs
At AMD, our mission is to build great products that accelerate next-generation computing experiencesfrom AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challengesstriving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.
This role serves as the debug execution backbone of AMD's Customer Program Management organization, driving complex silicon, system, and fleet-level issues to resolution across all major customer segments. The Debug Program Manager plays a critical role in ensuring customer success, product quality, and large-scale deployment confidence through disciplined, end-to-end debug execution.
This is a high-visibility, high-impact position requiring deep technical expertise and strong cross-functional program leadership.
The Debug Program Manager is a senior technical leader responsible for driving structured debug execution across silicon development and post-launch customer deployments. Operating at the intersection of design, validation, product engineering, failure analysis, and customer engineering, this role ensures rapid triage, root cause isolation, and durable resolution of high-severity issues.
The position reports to the Customer Program Management leader supporting AMD's data center customer portfolio, including MDC/CST, OEM, HPC, and Enterprise AI segments, with broad horizontal accountability across programs and organizations.
Core Competencies
- Silicon Debug Expertise: Deep hands-on understanding of pre-silicon and post-silicon debug across CPU, GPU, and SoC platforms
- Program Execution Under Ambiguity: Ability to translate fragmented data and ambiguous failure modes into structured debug programs with clear hypotheses, ownership, and milestones
- Customer Escalation Leadership: Proven ability to manage critical customer issues across hyperscale, OEM, and enterprise environments
- Cross-Portfolio Influence: Effectively drives alignment and execution across engineering, CPMs, and customers without direct authority
- Executive Communication: Distills complex technical issues into clear, decision-oriented messaging for senior leadership and customers
Responsibilities
- Debug Program Leadership - Lead debug execution across hyperscale, OEM, HPC, and enterprise customer programs. Own high-impact, cross-customer and systemic issues and maintain visibility into top risks and trends.
- Customer Program Integration - Partner with Customer Program Managers to align debug execution with customer deliverables, platform readiness, and deployment schedules. Support escalations and executive-level customer engagements.
- Technical Debug Coordination - Drive cross-functional debug efforts across design, validation, product engineering, and failure analysis. Align pre- and post-silicon debug strategies and connect lab debug to real-world customer environments.
- Field Failure & Fleet Quality Management - Lead resolution of field failures, fleet anomalies, and data center reliability issues. Aggregate fleet, RMA, and production signals and feed learnings back into design, validation, and manufacturing.
- Governance & Process Improvement - Own debug tracking, prioritization, risk management, and executive reporting. Apply structured methodologies (8D, CAPA, FMEA) and drive continuous improvement in execution speed and consistency.
Qualifications
- 12+ years of experience in the semiconductor industry
- Deep hands-on experience with silicon debug (pre-silicon and post-silicon)
- Strong background in product engineering, validation, failure analysis, or customer engineering
- Proven experience managing complex debug programs across multiple customer segments
- Strong program management skills with ability to drive execution across global, cross-functional teams
- Excellent written and verbal communication skills, including executive-level engagement
Preferred
- Experience supporting data center, hyperscale, OEM, HPC, or enterprise AI deployments
- Deep understanding of data center system architecture (CPU, GPU, memory, I/O, RAS, hotplug)
- Familiarity with manufacturing and test flows
- Knowledge of reliability and quality metrics (yield, DPM, FIT)
Education
- Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or related field required
- Advanced degree preferred
Locations: Austin, TX; Santa Clara, CA; Folsom, CA; Seattle, WA; Bellevue, WA
This role is not eligible for visa sponsorship.
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