Delivery Programs - Lead

At Water Corporation, we pride ourselves on being more than just a workplace. Our community is made up of committed and energetic individuals who prioritise a healthy work-life balance and embrace a diverse and vibrant culture.

We currently have an exciting 9-month fixed-term, part-time opportunity for an enthusiastic and driven professional to join the Customer & Community team as a Delivery Programs Lead.

About the role:

In this role, you will lead the Residential (Metro) Demand Programs section in the design, implementation, and management of residential water efficiency programs that deliver sustained reductions in water consumption, meet customer expectations, and are delivered on time and within budget.

What you can expect with this role:

• Develop and lead an effective team committed to continuous development and improvement.
• Contribute to the business operations of Customer and Industry Partnerships Branch as a member of its lead team.
• Assist with the identification and acquisition of new sources of funding for the branch, both internally and externally, to allow the development and implementation of new water efficiency initiatives and projects.
• Work with other branches and regions to influence water efficiency consideration and integration into corporate processes and practices.
• Enhance the performance of key corporate customer-related business processes through effective implementation of best-practice systems and reporting structures to facilitate improved water efficiency focus and service delivery.
• Project direct and supervise teams/staff managing and leading the definition, design, implementation and ongoing management of water efficiency projects.

Your skills and experience

• Tertiary level qualification in a project management, communications, business or social science related discipline and considerable experience in and knowledge of undertaking service delivery related projects in a large customer focussed service delivery organisation.
• Substantial, demonstrated experience in and knowledge of undertaking service delivery related projects in a large customer focussed service delivery organisation.
• Considerable experience and knowledge of a Project Director/Project Manager role with respect to project management processes, tendering and contract award processes, contract administration, and people management.
• Substantial experience and demonstrated achievements in developing and implementing customer- focussed project, strategy, process improvement and change management initiatives
• Demonstrated well developed knowledge of water industry-related project management principles and procedures.

Sound like a match? Apply today

If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.

Please note: By applying for this role, you are consenting to your current and previous line managers being contacted as references. It is strongly recommended that all internal applicants advise their line manager of any applications for acting or permanent positions prior to applying.

As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check.

Applications close on 28 August 2026

We reserve the right to withdraw this ad prior to the closing date.

Our commitment to a diverse and inclusive workplace:

Water Corporation is committed to creating a workforce that reflects the diversity of our customers and our community. How we will achieve this is outlined in our Diversity and Inclusion Strategy and People and Safety Strategy.

We acknowledge the different skills, experiences and perspectives that people from diverse backgrounds including, race, ethnicity, disability, age, gender identity and sexual orientation bring to the workplace, will only strengthen our workforce.

We are committed to ensuring that our workplace is inclusive, where all our people feel that they belong, are valued, respected and have equal access to opportunities and resources.

We encourage applications from our key priority communities – Aboriginal and Torres Strait Islander people, people with disability, women, youth and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment wherever possible by offering reasonable adjustments including adjustments in our recruitment, selection and appointment processes.”

Applicants with disability who require adjustments in the recruitment process, or alternative methods of communication, can contact a Recruitment Officer at [email protected]

To learn more about our commitment to diversity and inclusion please visit our website.