DevOps Cloud Engineer

Introduction

At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast‑paced fixers, empathetic experts, and outcomes drivers—people who care deeply about doing the right thing and doing it well. Whether you’re managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

A DevOps Cloud Engineer vacancy has become available within our Infrastructure team. The role is responsible for the analysis, development, engagement and management of information systems and technology resources to implement, support, and enhance corporate claims management and technology requirements across the enterprise.

We are seeking a highly capable AWS‑focussed DevOps Cloud Engineer to play a pivotal role in supporting and evolving our cloud platforms as we transition from project delivery into stable, business‑as‑usual operations.

This role is critical to ensuring the stability, security, and scalability of our AWS environments, supporting regulated workloads and key client obligations while reducing reliance on external contractors and single points of failure.

You will be responsible for advancing DevOps practices, strengthening operational resilience, and enabling continuous delivery across a growing cloud estate.

Key to this role is strong domain knowledge of AWS cloud services and working knowledge of current IT and systems technologies and standards to meet the needs of the business and our clients.

This is a unique opportunity to broaden your existing skill set whilst working with a range of stakeholders.

How you’ll make an impact

• Design and maintain AWS cloud infrastructure using Infrastructure‑as‑Code (IaC) principles.
• Build and optimize CI/CD pipelines to support secure, reliable deployments.
• Monitor and maintain platform performance, availability, and security.
• Automate operational processes to improve efficiency and reduce manual intervention.
• Support incident response, root cause analysis, and continuous service improvement.
• Collaborate with architecture, security, and application teams to deliver scalable solutions.
• Ensure compliance with security and regulatory requirements for government and enterprise workloads.
• Contribute to capacity planning, cost optimisation, and cloud governance.

About you – What we’re looking for

• Strong hands‑on experience with AWS services, especially Fargate, EC2, ALB, VPC, IAM, RDS, CloudWatch, and Lambda.
• Proven experience working in a git‑driven DevOps environment with automation and continuous delivery practices.
• Expertise in Infrastructure‑as‑Code practices using Terraform.
• Experience with CI/CD tools, particularly Bitbucket Pipelines and Jenkins.
• Experience with containerisation (Fargate/Docker).
• Strong knowledge of Linux/Windows systems administration.
• Strong troubleshooting and problem‑solving capability and practical experience with debugging and optimising code, as well as automation.
• Australian citizenship.

Desirable experience

• Experience implementing monitoring, logging, and alerting strategies using CloudWatch and Splunk.
• Experience supporting regulated environments (government, insurance, financial services).
• Exposure to multi‑region or hybrid cloud environments (AWS and Azure).
• Knowledge of networking, identity, and security architectures in cloud.

Security clearance

Being an Australian citizen and vetted to the Baseline Security Clearance level is a mandatory requirement for the position. Failure to receive the clearance will result in ineligibility.

Compensation and benefits

On top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits.

Minimum core benefits depend on job level and may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased lifestyle leave.
• Novated leasing opportunities.
• Two paid volunteer days annually.
• Health insurance discounts with our group insurance plan.
• Employee stock purchase program.
• Paid parental leave.

Other benefits include:

• Flexible and hybrid work arrangements.
• Mental health and wellbeing support for yourself and immediate family members.
• Employee recognition awards and service milestone recognitions.
• Peer support program.
• Annual flu vaccinations.
• Access to Reward Gateway – discount offers at over 350 retailers.
• And more.

Equal Employment Opportunity

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Agency candidates will not be considered for this position. You must have the right to live and work within Australia to be considered for this opportunity.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender, sexual orientation, gender identity, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.