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About the Role

We are looking for a highly skilled Senior DevOps Engineer to join our team and play a critical role in ensuring the stability, scalability, and reliability of our production systems.

In this role, you will be responsible for managing production environments, driving operational excellence, and improving system resilience across cloud platforms. You will work closely with development, platform, and SRE teams to support deployments, respond to incidents, and continuously enhance monitoring and observability practices

MAIN RESPONSIBILITIES

Production & Incident Management

  • Provide24×7 production supportthrough on‑call rotations.

  • Actively participate inincident response, including monitoring, triage, escalation, andservice restoration.

  • Coordinate with development and platform teams duringMajor Incidents (MI).

  • Ensure incidents are managed efficiently with clear communication and documented outcomes.

Platform & Resilience Support

  • Operate and support applications acrossclould environments (AWS, AZURE, GCP).

  • Perform and supportdeployments, releases, patching, and environment maintenance.

  • Participate inDisaster Recovery (DR) testing, failover exercises, and resilience reviews.

  • Monitor system health, capacity, and performance to proactively identify risks.

Monitoring & Observability

  • Maintain and improvemonitoring, alerting, and loggingto ensure actionable signals.

  • Reduce alert noise and improvesignaltonoise ratiofor on‑call teams.

  • Ensure production issues are detectable before customer impact where possible.

Continuous Improvement

  • Lead and contribute toRoot Cause Analysis (RCA)and post‑incident reviews.

  • Create, maintain, and continuously improverunbooks, SOPs, and operational documentation.

  • Identify repetitive or manual tasks andautomate operational processes.

  • Feed operational learnings back into system design to improve long‑term reliability.

YOUR SKILLS & EXPERIENCE

  • Strong experience with CI/CD tools, especially Harness

  • Proficiency in GitHub, JFrog Artifactory, and SonarQube

  • Solid programming skills in Python and/or Node.js

  • Hands-on experience with Terraform and Kubernetes (K8s)

  • Experience working with cloud platforms such as AWS and/or Google Cloud Platform (GCP)

  • Familiarity with logging tools such as Splunk and OpenSearch

  • Knowledge of monitoring systems and alerting mechanisms

  • Experience working withmonitoring, logging, and alerting tools.

  • Strong documentation, communication, and collaboration skills.

Nice to Have

  • Infrastructure as Code experience (Terraform, CloudFormation, etc.).

  • Experience automating operational tasks using scripting (Python, Bash).

  • Understandingmicroservices and distributed systems.

  • Exposure to security, compliance, or regulated environments (e.g. banking)

THE BENEFITS AND PERKS

1. Generous compensation and benefit package

  • Attractive salary and benefits

  • 20-day annual leave and 7-day sick leave, etc.

  • 13th month salary and Annual Performance Bonus

  • Premium healthcare for yourself and family members

  • Monthly allowance for team activities

  • Premium welcome kit and frequent appreciation gifts

  • Extra benefits for long-term employees

2. Exciting career and development opportunities

  • Large scale products with modern technologies in banking domain

  • Clear roadmap for career advancement in both technical and leadership pathways

  • Well-structured learning and development programs (technical and soft skills)

  • Sponsored certificates in both IT and banking/finance

  • Premium accounts on Udemy/A Cloud Guru/Coursera/LinkedIn, etc.

  • English learning with native teachers

  • Opportunity for traveling & training in Australia

3. Professional and engaging working environment

  • Hybrid working model and good work-life balance

  • Well-equipped & modern Agile office with fully stocked pantry

  • Special programs to improve your physical and mental health

  • Annual company trip and events

  • A solid talented team behind you - great people who love what they do

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE

We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.

CLOUD-FIRST

NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!

If this excites you, let's have a chat over a cup of coffee!

A career with NAB is about more than money. You'll have our backing to develop and our encouragement to explore, realise and apply your potential.

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.

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Qode ( Ha Noi ) 11 hours ago