DevOps Engineer

Remote Status : Fully Remote - it is a plus if you're willing to travel to Belize if needed
Job Type & Title : DevOps Engineer
Probation Period : 90 days
Start Date : To be determined
Schedule : Monday-Friday from 9am-5pm, full time hours
Compensation : To be determined based on experience
Why Work with CustomerHD BPO?
- Paid on time, EVERY TIME!
- Paid Training at your full rate
- Company Swag provided
- Employee of the Month, Quarter, and Year Awards with Bonuses
- Overtime Available
- If you are not sold on CustomerHD just yet, keep reading to see what our team has to say... _
- “I like the positive energy of my team and the help our Team Lead is always willing to give."_
- "The bosses are very, very welcoming and friendly. Most places, the higher up staff are very rude and stand-offish to the employees who do not have sophisticated roles. However at CustomerHD BPO, the bosses are very nice and friendly and treat all employees as humans - as it should be!"_
- "I LOVE this job because this is the only place that accepted me as a junior college student. I am able to work around my school schedule. THANKS FOR THE OPPORTUNITY."_
- "What I like about CustomerHD BPO is that it is a new experience in BPO - it's very good and less stressful than the others in the BPO industry. I am really enjoying the experience and thankful for the opportunity to work with this company._
What We Do :
CustomerHD headquarters is located in Raleigh, NC USA, and recently expanded to Belize City! We are a BPO determined to change the perception of "call centers" and"BPOs"
About Our Client :
Our client is a private, family-owned energy company that supplies natural gas, electricity, and clean energy solutions to residential and commercial customers across the U.S. The company is committed to sustainability, offering 100% green electricity and carbon-neutral natural gas.
About The Job :
Primary Responsibilities :
- Develop and support build pipelines
- Develop and support deployment pipelines
- Mentoring developers that want to make their own pipelines
- Manage release process
- Design new IaC pipelines
- Contribute to existing IaC pipelines
- Write and update relevant documentation
- Provide accurate ticket estimation
- Troubleshoot and fix production issues
- Troubleshoot and fix non-production issues
- Maintain, support, upgrade third-party tools
- Open and manage vendor tickets
Other Roles and Responsibilities :
- Work with software engineers on environment issues
- Keep up with current trends in technology
- Work with existing Infrastructure and Networking teams, both in the cloud and on-prem
- Manage DNS and certificates
Required Skills :
- Experience with Infrastructure as Code tools, such as Terraform
- Experience with Azure
- Experience with CI/CD tools, such as Azure DevOps
- Exceptional organizational skills, follow through, and multitasking abilities.
- Able to drive results with a sense of urgency relative to the end user.
- Decisiveness, good judgment, analytical/math aptitude, and problem-solving skills to act with authority and take risks in an environment with little direction from others.
- Excellent communicator with strong organizational skills
- Ability to work in a fast-paced and dynamic environment.
Minimum Education and Experience :
- Language :Must be fluent in English speaking, reading & writing. Spanish is a plus.
- Two years or more experience in a DevOps or similar role
- Professional certifications, while not a minimum requirement, would be highly desirable.
Job Types :Full-time, Contract
Contract length : 12 months
Pay :From B/. 31,500 per month
Work Location : Remote
Job Types : Full-time, Contract
Contract length: 12 months
Pay: From $31,500.00 per month