Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS , one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
The SmartHome+ team is at the forefront of protecting what matters most to Canadians - offering intelligent home security solutions, professional monitoring, and smart home automation that keeps families safe and connected. We're building the next generation of smart home technology that serves hundreds of thousands of customers across Canada, and we need exceptional engineers to help us scale.
We're seeking a Senior DevOps Engineer with deep expertise in AWS cloud infrastructure, exceptional TypeScript programming capabilities, and strong systems design thinking to join our SmartHome+ Platform Engineering team. In this role, you'll architect, build, and maintain scalable, reliable, and secure infrastructure that powers TELUS SmartHome+'s connected devices, mobile applications, and professional monitoring services serving hundreds of thousands of Canadian homes.
Cloud Infrastructure & AWS Expertise
Design, implement, and manage robust AWS cloud infrastructure for SmartHome+ services using Infrastructure as Code (IaC) principles
Architect multi-region, highly available systems leveraging AWS services (ECS, EKS, Lambda, S3, DynamoDB, IoT Core, Kinesis etc)
Optimize cloud costs while maintaining the performance, security, and reliability standards required for home security and monitoring services
Design and manage CI/CD pipelines for automated deployment and testing of SmartHome+ applications and infrastructure Programming & Automation
Develop automation scripts, tools, and frameworks primarily using TypeScript and Node.js
Build custom tooling to improve developer productivity and operational efficiency across the SmartHome+ engineering teams
Write clean, maintainable, and standardized TypeScript code for infrastructure components (AWS CDK constructs)
Implement infrastructure testing frameworks and validation tools using TypeScript testing libraries Systems Design & Architecture
Architect solutions for SmartHome+ infrastructure that balance technical debt, time-to-market, and long-term maintainability
Lead technical design reviews and provide guidance on system architecture decisions for connected home devices and monitoring platforms
Design observability and monitoring strategies across distributed IoT and cloud systems
Mentor junior engineers and promote DevOps best practices across SmartHome+ engineering teams
Collaborate with development, testing, device engineering, product teams to streamline workflows for smart home product delivery
Participate in on-call rotations and incident response for SmartHome+ services, driving root cause analysis
Contribute to technical roadmaps and strategic planning for SmartHome+ platform evolution
Drive adoption of DevOps culture and practices across the SmartHome+ organization
7+ years of experience in DevOps, Site Reliability Engineering, or Platform Engineering roles
~5+ years of hands-on experience architecting and managing AWS infrastructure at scale
~ Experience in a high-growth technology environment or enterprise-scale organization Technical Skills AWS Expertise:
~ Deep knowledge of AWS core services, multi-account environments, and well-architected framework
~ Experience with AWS networking (VPC, Load Balancers, etc)
~ Strong understanding of AWS security best practices (IAM, KMS, Secrets Manager, Security Groups)
~ Experience with AWS IoT services (IoT Core, IoT Greengrass, Device Management) preferred
~ AWS certifications preferred
TypeScript & Programming:
Strong proficiency in TypeScript and Node.js for building infrastructure tools, automation
Experience with Infrastructure as Code tools, preferably AWS CDK (TypeScript), CloudFormation
Strong scripting skills (Bash, Python)
Knowledge of database systems (relational and NoSQL) and data storage strategies for high-volume event data
Understanding of caching strategies, Redis, CDN implementation, and real-time data processing
DevOps & Tooling
Expert-level experience with CI/CD tools (AWS CodePipeline, GitHub Actions, GitLab CI)
Strong understanding of version control strategies
Experience with monitoring and observability tools (CloudWatch (preferred), Datadog, Grafana)
Familiarity with log aggregation and analysis tools (CloudWatch Logs)
Expert-level knowledge of operating AWS ECS and AWS EKS workloads
Ability to translate complex technical concepts for non-technical stakeholders
Experience working in Agile/Scrum environments
Bonus Points
Experience with IoT device management and fleet operations at scale
Experience with chaos engineering principles and tools
Background in telecommunications, home security, or smart home technologies
Contributions to open-source projects, particularly in the TypeScript/AWS ecosystem
Experience with real-time video streaming infrastructure
At TELUS Digital, you’ll be part of a team that’s shaping the next generation of telecom systems through innovation, agility, and collaboration. We combine global delivery excellence with a start-up mindset to deliver impactful digital experiences for millions of customers.
Join us to architect the future of connected digital ecosystems
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.
For more information on how we use your information, see our Privacy Policy .
or continue with email
Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
The SmartHome+ team is at the forefront of protecting what matters most to Canadians - offering intelligent home security solutions, professional monitoring, and smart home automation that keeps families safe and connected. We're building the next generation of smart home technology that serves hundreds of thousands of customers across Canada, and we need exceptional engineers to help us scale.
We're seeking a Senior DevOps Engineer with deep expertise in AWS cloud infrastructure, exceptional TypeScript programming capabilities, and strong systems design thinking to join our SmartHome+ Platform Engineering team. In this role, you'll architect, build, and maintain scalable, reliable, and secure infrastructure that powers TELUS SmartHome+'s connected devices, mobile applications, and professional monitoring services serving hundreds of thousands of Canadian homes.
Cloud Infrastructure & AWS Expertise
Design, implement, and manage robust AWS cloud infrastructure for SmartHome+ services using Infrastructure as Code (IaC) principles
Architect multi-region, highly available systems leveraging AWS services (ECS, EKS, Lambda, S3, DynamoDB, IoT Core, Kinesis etc)
Optimize cloud costs while maintaining the performance, security, and reliability standards required for home security and monitoring services
Design and manage CI/CD pipelines for automated deployment and testing of SmartHome+ applications and infrastructure Programming & Automation
Develop automation scripts, tools, and frameworks primarily using TypeScript and Node.js
Build custom tooling to improve developer productivity and operational efficiency across the SmartHome+ engineering teams
Write clean, maintainable, and standardized TypeScript code for infrastructure components (AWS CDK constructs)
Implement infrastructure testing frameworks and validation tools using TypeScript testing libraries Systems Design & Architecture
Architect solutions for SmartHome+ infrastructure that balance technical debt, time-to-market, and long-term maintainability
Lead technical design reviews and provide guidance on system architecture decisions for connected home devices and monitoring platforms
Design observability and monitoring strategies across distributed IoT and cloud systems
Mentor junior engineers and promote DevOps best practices across SmartHome+ engineering teams
Collaborate with development, testing, device engineering, product teams to streamline workflows for smart home product delivery
Participate in on-call rotations and incident response for SmartHome+ services, driving root cause analysis
Contribute to technical roadmaps and strategic planning for SmartHome+ platform evolution
Drive adoption of DevOps culture and practices across the SmartHome+ organization
7+ years of experience in DevOps, Site Reliability Engineering, or Platform Engineering roles
~5+ years of hands-on experience architecting and managing AWS infrastructure at scale
~ Experience in a high-growth technology environment or enterprise-scale organization Technical Skills AWS Expertise:
~ Deep knowledge of AWS core services, multi-account environments, and well-architected framework
~ Experience with AWS networking (VPC, Load Balancers, etc)
~ Strong understanding of AWS security best practices (IAM, KMS, Secrets Manager, Security Groups)
~ Experience with AWS IoT services (IoT Core, IoT Greengrass, Device Management) preferred
~ AWS certifications preferred
TypeScript & Programming:
Strong proficiency in TypeScript and Node.js for building infrastructure tools, automation
Experience with Infrastructure as Code tools, preferably AWS CDK (TypeScript), CloudFormation
Strong scripting skills (Bash, Python)
Knowledge of database systems (relational and NoSQL) and data storage strategies for high-volume event data
Understanding of caching strategies, Redis, CDN implementation, and real-time data processing
DevOps & Tooling
Expert-level experience with CI/CD tools (AWS CodePipeline, GitHub Actions, GitLab CI)
Strong understanding of version control strategies
Experience with monitoring and observability tools (CloudWatch (preferred), Datadog, Grafana)
Familiarity with log aggregation and analysis tools (CloudWatch Logs)
Expert-level knowledge of operating AWS ECS and AWS EKS workloads
Ability to translate complex technical concepts for non-technical stakeholders
Experience working in Agile/Scrum environments
Bonus Points
Experience with IoT device management and fleet operations at scale
Experience with chaos engineering principles and tools
Background in telecommunications, home security, or smart home technologies
Contributions to open-source projects, particularly in the TypeScript/AWS ecosystem
Experience with real-time video streaming infrastructure
At TELUS Digital, you’ll be part of a team that’s shaping the next generation of telecom systems through innovation, agility, and collaboration. We combine global delivery excellence with a start-up mindset to deliver impactful digital experiences for millions of customers.
Join us to architect the future of connected digital ecosystems
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.
For more information on how we use your information, see our Privacy Policy .
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