- Manages the release pipeline for all projects and changes
- Handles code releases, deployments, and management of product updates
- Sets up tools and required infrastructure based on delivery/project requirements
- Automates the deployment process and continuously improves on it
- Have the technical skill to review, verify, and validate the software package for deployment.
- Helps define and set development, test, release, update, and support processes for DevOps operation
- Ensures that the CRM Platform is running smoothly and efficiently
- Monitors D365, Power Platform, and Azure dashboards to ensure that usage and consumptions are within limits by regularly and proactively performing housekeeping activities
- CRM license requests approvals and tracking as well as CRM environment inventory maintenance
- Makes configuration changes on CRM platform to meet the IT and business requirements
- Provides support to build enhancements, production issues, incidents, problems, and nonproduction updates
- Generates reports that provide insights into the organizations data and performance
- Facilitates the filing of request tickets related to CRM projects, initiatives, and SRs to the appropriate ITG units
- Supports the project execution by providing expected artifacts and output as prescribed by the IT SDLC and Governance structure.
- Participate in technical training programs, collaborations and knowledge sharing sessions and self-paced learning. Stays informed of new methodologies/approaches/technologies
- Participate in the continuous improvement process to ensure that CRM CoE runs effectively and efficiently
- Deep understanding of both development and operations processes
- Awareness of critical concepts in DevOps and Agile principles
- Experience in working as a System Administrator or support for SaaSapplications
- Experience and knowledge on Dynamics 365, Power Platform and/or Azure Services
- Experience/knowledge in using Azure DevOps or other Source Code Management and/or Continuous Integration and Delivery tools
- Experience/knowledge on relational database
- Familiarity with network protocols (TCP/IP, HTTP, SSL, etc.)
- Good knowledge on n-tier web applications
- Experience in the development/support of bank/financial applications/systems
Sign in
To continue your applicationor continue with email
By continuing you agree to our Terms & Privacy Policy.
Similar jobs
Show more
