Hello,
My name is Bipasa, and I m reaching out from Intellectt Inc. regarding an exciting contract opportunity for 3DEXPERIENCE Application Support Engineer based in Cleveland, OH with one of our prestigious clients.
I would love to connect and discuss this opportunity in more detail. Please feel free to share your updated resume at [email protected]
Job Summary
Seeking an experienced 3DEXPERIENCE Application Support Engineer with strong hands-on experience in PLM application support, troubleshooting, system administration, and production support.
3DEXPERIENCE Application Support Engineer
Location: Cleveland, OH Onsite
Key Skills
- 3DEXPERIENCE (3DX), ENOVIA, CATIA
- 3DSpace, 3DPassport, PLM
- Application & Production Support
- System Administration
- Troubleshooting & Root Cause Analysis (RCA)
- Incident Management & Performance Monitoring
- Integration Support
- Patching & Upgrades
- Linux/Windows & SQL
Key Responsibilities
- Provide application and production support for the 3DEXPERIENCE platform.
- Troubleshoot application, performance, and integration issues across 3DX modules.
- Monitor system logs, user activity, and error trends to identify recurring issues.
- Work with business, development, and infrastructure teams to resolve incidents and service requests.
- Support application patching, upgrades, and system maintenance.
- Perform RCA and implement preventive actions for recurring issues.
- Maintain incident, troubleshooting, and resolution documentation.
- Ensure application support activities follow required security and compliance standards.
Bipasa Swain
Sourcing Specialist
7329976610 | Ext: 300
[email protected]