McDougall Energy is a Canadian family‑owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers' needs, improve lives, and enrich communities.
We invite you to join us as we continue to connect customers to the energy solutions of today and tomorrow.
About the Opportunity
We are seeking a dynamic and detail‑oriented individual to join our team as a Dispatch Administrator within our Cochrane operation . Reporting to the Operations Manager, this position is an integral member of the Operations team and is responsible for providing administrative support to the dispatch function while ensuring the efficient coordination of transportation activities.
Responsibilities
- Receive and process customer requests related to fuel deliveries, account inquiries, and other delivery‑related services in a professional and timely manner.
- Assist the Dispatcher with planning and scheduling deliveries to maximize operational efficiencies and optimize equipment utilization.
- Ensure all dispatch documentation, delivery records, and required paperwork are accurate, complete, and submitted in a timely manner to support inventory reconciliation and operational reporting.
- Provide administrative support to the Operations team, including maintaining records, preparing reports, and coordinating documentation.
- Respond to customer inquiries and resolve issues promptly, escalating concerns as appropriate to ensure a high level of customer satisfaction.
About You
- Well‑developed customer service and communication skills
- Ability to multitask and work in a fast‑paced team environment
- Strong computer and administrative skills
- Excellent problem solving and analytical abilities
- Transportation and/or fuel related experience an asset
What We Offer
We offer career growth and development through on‑the‑job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.
Comprehensive Total Rewards Package
- Pay: $26.00 - $28.00 per hour (Based on experience)
- 3 Weeks Paid Vacation
- Employer‑matched Group RRSP
- Employer‑paid Health & Dental Benefits
- Employee Assistance Program (EAP)
- Healthcare & Lifestyle Spending Account
- Life & Disability Insurance
- Bonus Incentives through Employee and Customer Referral Programs
- Employee & Customer Referral Programs
- Employee Discount & Perks Programs
Are you ready to power your career and make a difference at McDougall Energy? Get energized and apply online today at
McDougall Energy is committed to an inclusive, barrier‑free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest. McDougall Energy does not use AI in the recruitment process.
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