Dispatch Coordinator

Dispatch Coordinator

Meathead Movers is seeking a reliable and detail-oriented Dispatch Coordinator to drive successful daily dispatch operations in a high-performance, service-driven environment. This role is the operational engine of the branch, responsible for ensuring the right vehicles, assets, and crews are dispatched accurately and on time, every day.

As Dispatch Coordinator, you'll own inventory control, lead storage move-in and move-out operations, and uphold the brand's reputation for elite customer service, safety, and damage-free service delivery.

Why Join Us:

• Community Involvement: Be a hero by contributing to our mission of providing free moving services to victims of domestic violence since 1997.
• Benefits: Full benefits package, including health, PTO, 401k with company matching.

Core Responsibility #1: Oversee Successful Daily Dispatch

Success Looks Like:

• Correct vehicles, assets, and crews are dispatched on all scheduled jobs.
• 95% of crews are dispatched within five minutes of scheduled time.

Success is Measured By:

• Monthly review with Operations Manager.

Key Actions:

• Arrive early and ensure all vehicles are prepared with proper materials for the job.
• Review the schedule to look for changes to crew sizes or materials needed before crew arrival.
• Perform quality checks on all vehicles to confirm cleanliness, organization, and materials.

Core Responsibility #2: Manage Inventory Control Utilizing Asset Panda

Success Looks Like:

• Less than 5% material shrinkage monthly on all dispatched materials.
• Asset Panda utilized on 100% of all dispatched jobs.

Success is Measured By:

• Monthly review of asset reports with Operations Manager.

Key Actions:

• Update Asset Panda daily with dispatched materials.
• Update Asset Panda for returned materials for all jobs completed after hours.

Core Responsibility #3: Manage Daily Operations of Storage Move-Ins and Move-Outs

Success Looks Like:

• Oversee damage-free stacking of all client items entering storage.
• Ensure accuracy of the Supermove Storage Module daily.
• Lead damage-free delivery of storage items to clients' homes on scheduled days.

Success is Measured By:

• Weekly review of the Supermove Storage Module with Operations Manager.
• Monthly review of damage reports with Operations Manager.

Key Actions:

• Review the schedule daily to identify upcoming storage jobs and schedule accordingly.
• Lead jobs in the field that are going into or out of storage.
• Move client possessions from storage vaults to trucks the day before scheduled service to ensure on-time delivery.

Job Type and Compensation:

• Full time with full benefits package including PTO and 401k with company matching.
• $17.79 per hour to $23.00 per hour

Equal Opportunity Employer:

Meathead Movers, Inc. is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on an individual's race, color, religion, national origin, physical or mental disability, medical condition, marital status, sex, gender, age, sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. The Company will conduct a confidential, prompt, and thorough investigation of all allegations of discrimination, harassment, or retaliation, or any violation of the Equal Employment Opportunity Policy. The Company will take appropriate corrective and remedial action, if and where warranted. The Company prohibits retaliation against any employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy. We are all responsible for upholding this policy. You may discuss questions regarding equal employment opportunity with your supervisor or any other designated member of management.