Dispatch Supervisor
WIN Waste Innovations is looking for a Dispatch Supervisor. They will be responsible for managing a team of Dispatchers in a centralized dispatch setting and oversee the overall performance of the Dispatch department. They will be responsible for the coordination of the utilization of drivers, trucks and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers. They would work in consultation with HR on employee related issues, mentor and coach the team and ensure goals as assigned are met.
Essential Functions:
- Conduct Dispatcher performance evaluations, monitor and track employee attendance, complete disciplinary actions and attend meetings that apply positive leadership principles
- Review Dispatch reports and route execution and follow up on driver check-ins
- Responsible for the coordination of the utilization of drivers, trucks and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers
- Provide oversight and training, as well as back up support, to the Dispatchers
- Oversee the overall performance of the department
- Establish and maintain a clean, safe work environment and ensure compliance with company policies
- Other duties that may be assigned
- Maintain positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, co-workers and management.
Qualifications & Experience:
- Requires a High School diploma or equivalent with a minimum of 3 years of experience in the transportation, management, logistics or waste industry.
- Must be computer literate -- ability to use Microsoft Word and Excel
- Ability to communicate effectively and build a team
- At least 12 months of managing a team of no less than 4
WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,300 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of 50 strategically located collection, transfer, and disposal assets. These include waste-to-energy facilities, transfer stations, ash monofills, landfills, and fleets of rail cars and collection vehicles. We process more than 11 million tons of waste annually, converting 6.7 million tons of waste into clean, renewable energy that powers 340,000 homes. We recycle more than 234,000 tons of plastic, paper, and metals from the waste stream.
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