Document Processing Technician

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Health & Community Services Division. The Systems Unit office is responsible for processing and scanning documents to support staff handling eligibility for Medicare savings, Long Term Care, Temporary Assistance for Needy Families, Supplemental Nutrition Assistant Program, Medicaid Health Coverage for families, children, blind, disabled individuals, and Healthy Montana Kids coverage. This Document Processing Technician prepares documents for scans, copies, or emails.

Why Join DPHHS

Our mission at DPHHS is to serve Montanans in their communities to improve and protect the health, safety, and well-being, and to empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents. The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

  • Basic knowledge of copying and scanning equipment.
  • General knowledge of Microsoft Word and Outlook.
  • Effective written and verbal communication skills and provide effective and professional customer service.
  • Attention to detail, time management, and organization skills.
  • Ability to work independently in a fast-paced team environment while meeting deadlines.
  • Ability to perform repetitive tasks quickly and accurately.
  • Ability to maintain confidentiality and keep documents secured.
  • Ability to operate a personal computer and general office equipment as necessary to complete essential functions, including using spreadsheets, word processing, database, email, internet, and other computer programs.
  • Meet minimum qualifications: High school diploma or GED equivalent. One-year general experience preparing documents or experience working in an office environment. Equivalent combinations of training, education, and work experience may be considered on a case-by case basis.

How to Apply

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.

  • Resume
  • References
  • Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended.

DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

Salary: $22.21-22.21 Hourly

Telework Eligibility: Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.)

Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan

Number of Openings: 1

Employee Status: Regular

Schedule: Full-Time

Job Type: Standard

Shift: Day Job

Travel: No

Primary Location: Helena

Agency: Department of Public Health & Human Services

Union: Montana Federation of Public Employees

Contact Name: Amber Hultin

Contact Email: [email protected]

Contact Phone: 406-444-3136

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