Employee Feedback Program Manager (m/f/d)

The Employee Feedback team supports DHL Group in measuring employee engagement and capturing the employee voice through various initiatives and tools. Key initiatives and instruments designed, developed, and managed by the department include, for example, the Employee Opinion Survey (EOS), the Great Place to Work (GPTW) survey and the Employee Feedback Suite (EFS). Expert (m/f/d), 543 Ahp-2 / EGr 9 (BesGr A13vz,A13/A14) Fixed-term contract (1 year) Main tasks: Management of the annual Great Place to Work (GPTW) survey process for DHL Group, as well as creation of communication materials for additional employee feedback initiatives and tools End-to-end management of the annual GPTW survey process Development, maintenance, and continuous monitoring of the overall project planEnsuring timely execution of all process phases through active tracking and steeringPreparation and execution of the survey launchCreation of kick-off presentations and communication materials to announce the new survey cyclePlanning and facilitation of the kick-off event with global GPTW ChampionsDistribution of GPTW invitations as well as coordination and management of the nomination processSupport of global GPTW Champions throughout all process phasesClose coordination with departmental and divisional key stakeholdersModeration of regular alignment and exchange meetingsPreparation, validation, and quality assurance of survey data, including data transfer into GPTW toolsAlignment of all survey-related communication measures with Corporate CommunicationsAnalysis, preparation, and interpretation of GPTW results Management of the collaboration with the GPTW provider, including tool management Central point of contact for GPTW regarding process-related and operational topicsConducting regular alignment meetings with GPTWAdministration and use of the GPTW tool, including ensuring compliant usage of tools and data Creation of communication materials for employee feedback initiatives and tools (e.g. Employee Opinion Survey) and ensuring adherence to consistent communication and quality standards Professional Requirements: University degree, preferably in Business Administration, Communications, HR Management, Psychology, or a comparable field Several years of experience in project or process management Experience in data analysis and preparation Advanced PowerPoint skills and very strong Excel skills Confident handling of dashboards for KPI analysis and management Experience in managing external service providers Very good English skills; German is an advantage Personal Requirements: Strong analytical and conceptual skills Ability to tailor and communicate content to different target audiences Excellent communication and presentation skills Independent and structured way of working Confident, professional, and reliable demeanor Strong stakeholder management skills Notes for Applicants: Please apply with your complete documents (resume, cover letter, and certificates) online via the application link in the job posting. Contact persons: Sven Rtzel, Telefon +49 (0) We welcome applications from all individuals regardless of age, gender, origin, religion, or physical characteristics. People with severe disabilities and persons with equivalent status are given preferential consideration in the case of equal qualifications.