Senior Lead Engineer (DevOps and Process Optimization/Automation) – Bangkok based, relocation p[.]
About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings (NASDAQ: BKNG), with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe.
Get to Know Our Team
The Data department oversees Agoda’s data‑related platform and infrastructure capabilities, enabling the company to make better decisions and operate reliably at scale. Our goal is to empower teams across Agoda through resilient, secure, and high‑performing systems that support development, deployment, and operations across a complex technology landscape.
Within the department, the platform engineering team is responsible for building and operating critical infrastructure that powers Agoda’s private cloud environment. This includes large‑scale Kubernetes platforms across multiple data centers, continuous delivery capabilities, service‑to‑service connectivity, observability, secrets management, and foundational security controls. We work closely with engineering, security, and infrastructure partners to ensure our platforms are secure, scalable, and easy to use.
As Agoda continues to evolve its platform capabilities, we are also expanding our focus to Platform Identity Access Management (PIAM)— a strategic initiative that will strengthen authentication and authorization across Kubernetes, virtual machines, bare metal servers, laptops, and mobile devices. This work will play a key role in improving platform security, compliance, and operational consistency across the organization.
Opportunity
Based in Bangkok, Thailand (relocation support provided), this Senior Lead Engineer will drive the architecture, implementation, and operational excellence of Agoda’s private cloud platform while leading strategic initiatives that improve scalability, reliability, security, and delivery velocity across the Data department.
This role is ideal for a highly experienced and deeply hands‑on platform engineering leader who thrives on solving complex distributed systems challenges at scale. You will provide technical leadership across large multi‑cluster Kubernetes environments, improve deployment and observability capabilities, strengthen secrets and key‑management practices, and lead Agoda’s PIAM initiative from early architecture through implementation.
It is a senior individual‑contributor role with significant technical ownership. While you will influence engineering standards and support other engineers, the role is strongly execution‑focused and requires substantial hands‑on contribution in design, coding, automation, and operational problem solving.
You will work closely with developers, platform teams, security stakeholders, and engineering leaders to shape the future of Agoda’s infrastructure platform and enable teams to build and operate securely and efficiently.
In This Role, You’ll Get To
- Design, lead, and evolve Agoda’s private cloud platform architecture across multiple data centers, with a strong focus on scalability, resilience, performance, and operational excellence.
- Lead the operation and continuous improvement of large‑scale Kubernetes environments spanning multiple clusters and regions.
- Drive architectural decisions around cluster networking, service communication, and platform reliability in high‑demand distributed environments.
- Contribute directly to the implementation of platform capabilities through hands‑on coding, automation, and system design.
- Improve continuous delivery and deployment capabilities to enable reliable, low‑friction software releases from source control to production.
- Support and enhance progressive delivery practices such as canary rollouts, deployment health monitoring, and uptime protection.
- Lead the adoption and evolution of service mesh capabilities, including traffic management, service connectivity, and platform observability.
- Define and improve secrets and key‑management practices using platforms such as HashiCorp Vault, AWS SSM, and KMS, ensuring strong security and audit readiness.
- Drive compliance‑aligned infrastructure capabilities to support internal controls, audit requirements, and future financial‑grade security expectations.
- Lead the design and execution of Agoda’s PIAM initiative, expanding identity and access controls beyond Kubernetes to cover VMs, bare metal infrastructure, laptops, mobile devices, and other platform connections.
- Partner with security, infrastructure, and engineering stakeholders to gather requirements, define architecture, and develop a roadmap for PIAM implementation.
- Solve complex technical challenges across platform engineering, infrastructure automation, distributed systems, security, and reliability.
- Set a high technical bar through strong engineering judgment, code quality, system design, and operational excellence.
- Capture, document, and share best practices to improve platform consistency, maintainability, and engineering effectiveness.
What You’ll Need To Succeed
- Extensive experience in platform engineering, infrastructure engineering, site reliability engineering, or DevOps roles in large‑scale production environments.
- Proven experience in senior, staff, principal, or equivalent technical leadership roles with significant system ownership and architectural responsibility.
- Strong hands‑on expertise with Kubernetes and containerized platforms, including operating multi‑cluster or multi‑region environments at scale.
- Strong software engineering ability with hands‑on coding experience in Go; proficiency in Python, Bash, or Shell scripting is also highly valuable.
- Proven ability to design, build, and operate robust platform systems through code, not only through architecture or coordination.
- Strong experience designing, building, and operating complex distributed systems with high reliability and performance requirements.
- Strong understanding of networking, service‑to‑service communication, and infrastructure architecture in large distributed environments.
- Experience leading and improving continuous delivery/CI/CD capabilities and deployment workflows for engineering organizations.
- Hands‑on experience with service mesh technologies such as Istio and a solid understanding of traffic management and platform observability patterns.
- Strong experience with secret management, encryption, and platform security controls, including technologies such as HashiCorp Vault, AWS SSM, and KMS or equivalent solutions.
- Experience working with compliance, audit, or security‑sensitive infrastructure requirements.
Equal Opportunity Employer
At Agoda, we are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
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