Sr Engineer, End-User Computing Engineering

Weil seeks the best and brightest talent to join our Administrative Staff team. Our employees are the future of Weil so we invest in their training and development. Our environment embraces and encourages positive-minded professionals who seek to be challenged and acquire knowledge and skills in an atmosphere built on teamwork. Highly skilled and knowledgeable Administrative Staff assist our attorneys in successfully meeting and exceeding client needs and are vital to the overall success of the Firm.

Job Description

The Technology Architecture & Engineering Department is responsible for worldwide technical strategy, design, implementation, and top level support for all core infrastructure. As part of TA&E, the End-User Computing Engineering group is responsible for maintaining all End-User platforms: Windows desktop, virtualized desktops (server and desktop hosted) and mobile devices.

Primary Responsibilities and/or Essential functions:

• Lead the management and integration of firm productivity software (e.g., iManage Work, Litera Compare, MS Office products, Office add-ins, etc.)
• Work closely with internal IT teams and product vendors to design and setup applications to meet firm security and performance standards
• Determine appropriate requirements for application configurations and validate through end-to-end testing
• Diagnose, troubleshoot and resolve issues across a wide array of hardware and software products
• Be the top level responsible party for escalated support, working directly with external vendors and consultants to resolve issues
• Efficiently triage and prioritize tasks, projects and issues in a highly demanding environment
• Any additional responsibilities as required by management.

Knowledge, Skills & Abilities:

• Advanced knowledge of Windows operating system internals and Microsoft based applications and technologies
• Advanced knowledge of using and integrating productivity suite applications
• Experience working with registry, file system, and configuration changes required for enterprise application deployments
• Advanced troubleshooting experience across Windows applications, including performance, compatibility, and integration issues
• Experience supporting 2nd/3rd level escalations, coordinating with vendors to drive root-cause resolution
• Experience managing Windows devices using Microsoft Intune / Endpoint Manager
• Experience building and troubleshooting Win32 app packages (.intunewin)
• Experience with application performance monitoring (APM) and SIEM solutions such as Aternity and Splunk
• Understanding of identity, security, and access controls as they relate to end-user platforms (Azure AD, Conditional Access, etc.)
• Understanding of network protocols, including TCP/IP, DHCP, DNS, HTTP(S), SMB, and other application-layer protocols
• Understanding of API usage between applications
• Experience with scripting (e.g., PowerShell, VB) a plus
• Experience supporting MacOS a plus
• 5+ years of experience in information technology, including 2+ years of experience in engineering
• Strong problem-solving and analytical skills
• Proven experience with large enterprise scale environments
• Proven desire and ability to learn new technologies
• Proven success in leading projects
• Proven focus on customer service and business oriented thinking

Education/Certifications:

• Bachelor's degree in computer science, engineering, mathematics, physics, or a similar field

Estimated salary range is $150,000 - $200,000. Compensation decisions within the range are dependent on the facts and circumstances of each case including but not limited to the individual's skills, experience, and qualifications.

Weil, Gotshal & Manges LLP offers a competitive compensation package comprised of base pay and discretionary year-end bonus for eligible employees. Benefits include, but are not limited to medical, dental, vision, disability coverage, life insurance, flexible spending plan and a 401K plan. Weil also offers generous paid time off and holidays. All decisions affecting employment at Weil, Gotshal & Manges LLP are made on the basis of qualification, performance and other pertinent work-related factors, and without discrimination against any person on the basis of race, color, sex, age, religion, national origin, disability, marital status, sexual orientation, gender identity or expression, pregnancy, veteran’s status, genetic information or any other legally protected status.