Escrow Clerk
100% Onsite in Roseville, CA Ability to work Pacific hours - Start time can be as early as 6:00 am with end time as late as 5:30 pm PST. OT may be required depending on the business need and/or risk. Duties Provides centralized clerical processing of all documents connected with the initiation or closing of residential escrows, relieving branches of high-volume processes. Communicates information and instructions to escrow branches and occasionally customers. Primary role is to scan/image escrow-related documents to ensure history is archived and that vital records are protected and meet quality control standards. Receipt in Lender/Buyer Funds, work closely with Escrow to provide in office support, fulfilling prior to doc conditions, manage HOA demands and process remediation and escrow support functions on a national level. This is a high volume, production role consisting of 6.5 hours daily processing. Tasks are repetitive and not customer facing. Manager will meet with worker on a monthly basis to review production numbers and train on new tasks. Candidate starts with 2 assigned process/tasks, eventually building up to 17 processes once they have mastered previous tasks. Top desired skills Self Starter, problem solver, team oriented, not afraid of pressure and change. Skills Strong customer service skills. Competent with Microsoft Office Experience, Time Management, Leadership Skills, Team Player. This is an entry level position, Escrow/industry experience nice to have. Education High School diploma or equivalent Ability to pass Background, Drug Screen and if applicable Medical (i.e. Vision, Hearing, or Physical) if Required by Client. Medical, dental, vision, ancillary coverage and 401k benefits are available.
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