About the Internal Audit Group at American Express
Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.
We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.
About the Role
The Executive Assistant is a critical member of Internal Audit Group (IAG) who provides organizational support and ensures that the team's logistical needs are met. This position is responsible for administrative support to the Vice Presidents of IAG Technology. This role requires exception organizational skills and attention to detail. The ideal candidate is proactive, resourceful, and able to manage competing priorities in a fast-paced environment.
Key Responsibilities
- Organizing and maintaining complex calendars using a high level of tact, influencing and integrity, including scheduling across multiple time zones
- Calendar management, including scheduling meetings with various colleagues internally and externally
- Coordinate logistics for meetings, including scheduling of conference rooms and technology support as required
- Preparing, reviewing and processing expense reports, and running expense report approvals, in line with company T&E policy and budget
- Assisting with timekeeping and payroll duties
- Providing coverage for other team-based Executive/Administrative Assistants that are on vacation or sick leave
- Handling organization charts and team rosters, onboarding for new hires, updating distribution lists, setting up group-wide team meetings, coordinating team real estate
- Processing of requisitions and other invoices, ordering supplies and handling ticket requests
- Support special projects and cross-functional initiatives while maintaining a high level of organization, confidentiality, and attention to detail
Minimum Qualifications
- 3+ years’ experience in providing administrative support
- Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and priorities
- Excellent written and verbal communication skills
- Ability to work effectively on a team, sometimes under pressure with accuracy, attention to detail, professionalism, and timely, direct follow-up
- Strong sense of integrity and ability to handle sensitive issues and maintain confidentiality
- Ability to proactively identify and resolve issues
- Ability to work with all levels of management, associates, and external business contacts
- Strong computer skills, including Microsoft Outlook, Webex, MS Office Suite (Word, Excel, PowerPoint)
- Bachelor's Degree
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
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