Exec Director, Cloud Ops and Infrastructure
Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.
Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life.
Discover what our 29,000 employees, across 110 countries already know.
Work Here Matters Everywhere
Why Syneos Health
- We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
- We are committed to our Total Self culture where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
- We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives we're able to create a place where everyone feels like they belong.
Key Responsibilities
Cloud Strategy & Multicloud Operations
Define and execute a cloud strategy across Azure, AWS, Oracle Cloud and on-prem systems, ensuring interoperability. Oversee cloud infrastructure and services, aligning with AI/ML strategies and adopting emerging technologies.
Infrastructure Management (Servers, Edge & Databases)
Oversee server administration (Windows/Linux), databases (SQL Server, Oracle), and edge deployments. Ensure reliable performance, optimize storage, and support real-time analytics use cases.
Platform Engineering & Developer Enablement
Collaborate with engineering to develop an internal developer portal and self-service provisioning. Champion automation (IaC, CI/CD) and embed SRE/DevOps practices to drive developer productivity.
FinOps and Cost Optimization
Lead FinOps initiatives, ensuring cost transparency and accountability. Optimize compute, storage, and network costs, forecast budgets, and implement cost-saving measures.
Security, Compliance & Identity Collaboration
Work with Security teams on IAM, zero-trust, and compliance (GxP, HIPAA, GDPR). Integrate security into cloud ops, ensure audit readiness, and partner on incident/problem management.
Vendor Management & External Partnerships
Own relationships with cloud providers (Azure, Oracle, AWS) and MSPs. Negotiate contracts, ensure SLA adherence, and continuously evaluate third-party solutions for operational excellence.
User Experience, Performance & Problem Management
Champion end-user experience, ensuring high performance and reliability. Implement observability and strong problem management processes to drive continuous improvement.
Leadership & Collaboration
Lead a global team across NA, APAC, EMEA, LATAM, and build capability in Hyderabad. Foster high-performance culture, attract and develop talent, and collaborate across Engineering, Security, Data/AI, and Finance. Communicate cloud strategy progress to executives.
Qualifications and Experience
- Bachelor's degree in Computer Science, Engineering, or related field; Master's preferred.- 15+ years of IT infrastructure/operations experience, with 5+ years in senior leadership.- Strong expertise in multicloud environments (Azure, AWS, Oracle Cloud).- Experience in life sciences, pharma, or regulated industries preferred.- Hands-on experience with servers (Windows/Linux), databases (SQL/Oracle), containers, and Kubernetes.- Cloud certifications a plus.- Proven ability to lead global teams, manage budgets, and deliver large-scale transformations.- Excellent communication, problem-solving, and stakeholder management skills.- Thought leader in cloud/edge computing with a forward-looking mindset.
Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
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