Job Summary:
- To ensure that all scanned and ready for Authenticity Check applications are processed within 24 hours.
- To vet through the documents using the processing checklist as a guideline.
- Make sure that all errors that require corrections are highlighted to customers by a notification via STARS.
- To make sure that STARS status are updated correctly.
- Highlight all urgent cases to the Line Manager for further assistance.
- To seek Line Manager Assistance whenever needed.
- Able to complete that daily processing quota that is set by the management.
- Highlight any downtime or technical issue to the Line manager for further escalation.
- Undertake any other ad-hoc tasks assigned by the Line Manager or any other Operations Management team as and when required.
- When operational situations arise, management will require the executive to stay back and complete all assigned duties
Requirement:
Education:
Minimum Diploma Holder
Skills:
Basic Computer knowledge: MS Office (Word, Power Point & Excel).
Languages:
High proficient in spoken and written English & Bahasa Malaysia.
The Package:
Salary up to RM2500
PRA for confirmed staff quarterly
Medical Insurance
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