Title: Five9 Software Engineer
Duration: 6 months probably longer
Location: Remote - USA
Job Description:
5-10 Years Experience
Core Responsibilities
Builds IVR call flows, routing strategies, APIs, CTI integrations, and middleware
Implements omnichannel capabilities: chat, email, SMS, and digital messaging
Agile/Scrum required; cloud platform experience preferred
Contact Center Experience
Hands-on experience on CCaaS platforms - MUST BE Five9
Proficient in IVR/IVA development: VXML, call flow scripting, TTS/ASR integration, DTMF handling
Experience with CRM integrations (Salesforce, ServiceNow, Dynamics) and WFM platform data feeds
Sign in
To continue your applicationor continue with email
By continuing you agree to our Terms & Privacy Policy.
Similar jobs
Show more
More from Akaasa Technologies
