Field-Based Role | Travel to Client Sites Required
A leading company in the engineering and fluid technology sector is seeking a hands-on and experienced Field Service Supervisor to oversee field service operations related to low-pressure hydraulic, pneumatic, and lubrication systems .
This role is ideal for a technically strong leader who enjoys being on-site, guiding teams, solving complex problems, and ensuring top-tier service delivery to customers across multiple industries.
Key Responsibilities Team Leadership: Supervise and coordinate field service technicians and specialists Provide on-the-job training, technical guidance, and performance support Ensure work is completed on time, within budget, and to customer satisfaction Service Delivery & Technical Oversight Oversee installation, maintenance, repair, and troubleshooting of hydraulic, pneumatic, and lubrication systems Ensure all services meet company quality standards and procedures Support technicians with advanced fault-finding and system optimisation Customer Engagement Build and maintain strong relationships with key clients Understand customer needs and provide timely, effective technical solutions Work closely with Sales and Product teams to identify service growth opportunities Inventory & Asset Control Manage spare parts, tools, and service equipment inventory Coordinate with procurement and logistics to ensure resource availability Oversee asset registers and fleet-related requirements Safety & Compliance Enforce safety procedures and industry regulations Conduct safety inspections, risk assessments, and incident investigations Ensure compliance with ISO and internal audit standards Quality, Reporting & Administration Monitor quality of field work and implement corrective actions where needed Maintain accurate service records, work orders, and reports Provide regular performance and operational reports to management Minimum Qualifications National Certificate (NQF Level 4) Recognised Trade Certificate in a relevant technical field Experience & Competencies 3–5 years’ experience in field service operations Strong technical knowledge of hydraulic, pneumatic, and lubrication systems Proven leadership or supervisory experience Strong problem-solving and fault-finding ability Excellent communication and customer service skills Knowledge of safety regulations and field service best practices Computer literacy for reporting and service documentation Valid driver’s license and willingness to travel #J-18808-Ljbffr
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