Support the design and development of the enterprise applications and data solutions across Microsoft Dynamics 365, Power Platform, GCP, SQL, and SAS. Translate business requirements into reliable technical solutions while maintaining system performance, stability, and data integrity.
Application Development & System Support (≠60%)
- Design, develop, test, and document applications using JavaScript or other OOP languages.
- Build and maintain GCP solutions, including migrating SAS programs to cloud-based architecture.
- Support production systems by identifying issues proactively and resolving incidents, defects, and service requests.
- Create test plans prior to QA release and support post-deployment fixes and enhancements.
- End user technical support.
Data, Reporting & Analytics (≠25%)
- Develop and maintain SQL/SAS queries, datasets, and reports supporting the Commercial Sales Team.
Business & Technical Analysis (≠15%)
- Contribute to continuous improvement of enterprise systems and business processes.
- Assist with development of training materials and training programs for end users.
Education & Experience
- Bachelor's degree in computer science, Information Systems, or related field (or equivalent experience).
- 1-2 years in application development or enterprise system support; CRM, data platforms, or cloud experience preferred.
Technical Skills
- OOP and JavaScript; SQL and data querying (Basic Knowledge).
- SAS and/or GCP exposure; data analysis and reporting concepts (Basic Knowledge).
- Troubleshooting and supporting production systems; WebFocus or similar reporting tools.
- Preferred: Microsoft Power Platform (Power Apps, Power Automate, Power BI) and Dynamics 365 CE/Sales.
KEY COMPETENCIES
- Strong analytical and problem-solving skills with close attention to detail and data quality.
- Effective communicator with both technical and nontechnical stakeholders.
- Able to balance development work with production support; proactive and service focused.
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