MSC Mediterranean Shipping Company is a global business engaged in the shipping and logistics sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents.
Founded in 1970 and headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organization driven by the Aponte family. A world leader in container shipping, MSC has evolved from a one vessel operation into a globally respected business with a fleet of 570 vessels and more than 100,000 staff.
MSC delivers goods and services to local communities, customers and international business partners. With access to an integrated global network of road, rail and sea transport resources, the company prides itself on delivering global service with local knowledge.
Through a network of 524 offices, MSC ensures that shippers can talk directly to our representatives, as well as using a variety of e-business solutions for digitalized cargo bookings. Responding to the needs of our customers, MSC is a major driving force behind the evolution of smart containers in our industry, helping to set the standards for digital shipping.
MSC calls at 500 ports on 215 trade routes, carrying some 21.5 million TEU (twenty-foot equivalent units) annually, via a modern fleet, equipped with the latest green technologies.
Over the years, MSC has diversified its activities to include overland transportation, logistics and a growing portfolio of port terminal investments. Today, our focus remains true to our roots and we continue to build and retaining long-term trusted partnerships with customers of all size and scale.
We are pleased to announce an opening for the position of Front End Developer (Temporary) based in Jakarta, Indonesia .
There will be opportunities for MSC to invest in your professional journey for excellence.
Key Responsibilities:
- Provide technical support for software applications, including troubleshooting and resolving issues reported by users
- Respond to support requests via phone, email, chat, or other communication channels
- Log, track, and document support requests in the IT service management (ITSM) tool
- Collaborate with IT Application Developers, other IT teams, and business stakeholders to diagnose and resolve complex issues, gather requirements, and identify potential improvements
- Assist with the deployment, installation, configuration, and maintenance of software applications
- Monitor application performance and identify opportunities for improvement
- Participate in the full software development lifecycle, including planning, analysis, design, implementation, testing, quality assurance, and maintenance
- Develop, maintain, and support software applications for the organization, ensuring adherence to established standard
- Provide ongoing support and enhancements to existing applications to improve performance, functionality, and user experience
- Troubleshoot and resolve software-related issues and bugs
- Collaborate with cross-functional teams, including IT infrastructure and helpdesk, to ensure seamless integration and deployment of applications
- Create and maintain knowledge base articles, user guides, and other documentation related to application support and development
- Train end-users on the proper use of applications and provide guidance on best practices
- Stay current with industry trends, best practices, and emerging technologies in both application support and software development
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Minimum of 1 year of proven experience in software development, preferably in a similar role or in technical/application support.
- Strong programming skills in one or more languages (e.g., Java, C#, Python, JavaScript
- Experience with web development frameworks (e.g., Angular, React, ASP.NET) and software applications and related technologies, such as databases, web servers, and APIs
- Knowledge of database management systems (e.g., SQL Server, Oracle, MySQL)
- Familiarity with software development methodologies (e.g., Agile, Scrum, Waterfall) and IT service management (ITSM) tools and ticketing systems
- Understanding of software testing and quality assurance practices, as well as troubleshooting and problem-solving skills
- Strong sense of innovation and result driven
- Proficiency in written and spoken English
- Ability to work effectively under pressure and manage competing priorities
- Relevant industry certifications, such as CompTIA A+, ITIL, or others, are a plus.
Sign in
To continue your applicationor continue with email
By continuing you agree to our Terms & Privacy Policy.
