Roles and responsibilities(Full stack Support role)
1. Respond to and triage support questions and support requests from Meta engineers on various Software Engineering Applications.
2. Extract relevant information from log files and other sources to debug, identify owners or root causes
3. Write basic tools and artifacts to improve the speed and quality of support
4. Work with technical writers to improve documentation in areas covered by support
5. Produce reports for leadership with data on performance of the program
6. Provide insights and suggestions on product development and the product roadmap; contribute to product development.
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Roles and responsibilities(Data Scientist role)
Engineer enhancements and improvements of internal tooling by analyzing data and generating statistical information to identify trends and patterns
Collaborate with engineering teams to integrate data-driven solutions into software applications and support workflow processes .
Present actionable insights and recommendations to stakeholders through reports and dashboards
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Skills for full stack
1) BS/MS in CS or equivalent practical experience.
2) 4+ years experience building software systems; strong fundamentals in data structures, debugging, and design.
Proficiency in one or more languages(backend and frontend) used for large-scale development (e.g., Java/Python/PHP/JavaScript/TypeScript).
3) Database systems - Mandatory
4) Linux Knowledge - Mandatory
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