GROUP PROCESSING WORKER

Group Processing Worker

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. The DSS Accountability Office (DSS-AO) is responsible for protecting the integrity of social services programs administered by the New York City Department of Social Services (DSS) and ensuring that DSS complies with all statutory, regulatory, and contractual standards. The Division of Financial Review and Processing (DFRP) is recruiting for one (1) Eligibility Specialist III to function as a Group Processing Worker, who will:

• Confirm accuracy of data match and referral information for cash assistance cases by cross referencing the Welfare Management System (WMS), New York City Work Accountability and You (NYCWAY), and other Division systems.
• Use databases to access information gathered from in-person appointments made by DSS-AO's Investigative areas, the Family Independence Administration (FIA) and other governmental agencies.
• Assess the continuous eligibility for active cash assistance cases by computing the financial assistance needs of the household. Determine if there are any overpayments to ensure the budget's accuracy.
• Initiate actions to reduce cash assistance, recoup any cash overpayment(s) and/or close any cases.
• Obtain collateral information / documentation as needed.
• Prepare electronic and paper eligibility forms after all data matches and referrals. Review work, confirm its accuracy and submit for supervisory authorization.
• Draft follow-up referrals to AO's investigative divisions(s) and/or HRA's Job Centers for appropriate action.
• Complete daily activity reports annotating assignments that have been processed.
• Perform additional tasks as needed.

Hours/Schedule: Monday - Friday: 9am - 5pm