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Hardware Program Manager

Full-time

JD:

Lead a large, cross-functional U.S.-based organization of 30 50 engineers and program staff, driving people leadership, strategic customer relationships, and execution of complex hardware programs. You'll be the bridge between engineering, executive stakeholders, and key customers - ensuring organizational health, customer satisfaction, and on-time delivery.

What You'll Be Doing

People Management (Primary Focus)

  • Lead, mentor, and grow a team of 30 50 engineers and program managers across U.S. sites
  • Own the full people lifecycle: hiring, onboarding, performance, career development, and succession planning
  • Foster a high-performance, inclusive culture grounded in accountability and collaboration

Customer Engagement & Relationship Management

  • Serve as the primary point of contact for customer interfaces
  • Lead customer reviews, escalations, and QBRs at both technical and executive levels
  • Translate customer requirements into program requirements
  • Drive escalations to closure with transparent, proactive communication
  • Represent the voice of the customer in internal roadmap and prioritization decisions

Hardware Program Execution

  • Oversee long-term hardware programs: timelines, milestones, dependencies, and resourcing
  • Anticipate and mitigate risks through structured prioritization
  • Ensure executive visibility through clear governance and reporting cadence

What We Need to See

  • B.Sc. in Industrial, Mechanical, Electrical, or Computer Engineering (or equivalent)
  • 10+ years of relevant experience, including 3+ years directly managing teams of 20+ (30 50 preferred)
  • Proven success hiring, developing, and retaining top U.S. engineering talent
  • Excellent English communication skills with inter-personal skills
  • Experience leading across U.S. sites and time zones; comfort with matrixed organizations
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