A leading global specialty insurer is seeking a Head of Program Operations to lead and transform its North American delegated authority platform.
This is a high-impact leadership role responsible for end-to-end operational ownership of program business, including governance, financial controls, claims oversight and technology enablement.
Key Responsibilities- Lead all operational aspects of delegated authority programs across North America
- Oversee MGA, MGU, and TPA performance, compliance, and accountability
- Own premium and claims bordereaux governance and reporting
- Drive financial discipline including reconciliation, funding, and variance resolution
- Lead TPA funding structures and audit processes
- Partner cross-functionally with underwriting, claims, finance, actuarial, and technology teams
- Act as the operational escalation point for program-related issues
- Drive technology roadmap and modern operational capabilities
- Experience in delegated authority / program business
- Strong understanding of MGA / MGU / TPA relationships
- Expertise in bordereaux, claims operations, and financial controls
- Leadership experience with both onshore and offshore teams
- High-energy, solutions-oriented and forward-thinking mindset
Lindsay McLure - [email protected]
Keywords:
Head of Program Operations
Program Operations Leader
Director of Program Operations
AVP / VP Program Operations
Delegated Authority Manager
Program Manager (Insurance)
MGA Operations Leader
Insurance Operations Leader
Head of Delegated Authority
Delegated Authority
Program Business
Insurance Programs
MGA
MGU
Managing General Agent
Managing General Underwriter
Program Operations
Program Governance
Program Business
MGA Oversight
Binding Authority
#J-18808-Ljbffr
Sign in
To continue your applicationor continue with email
By continuing you agree to our Terms & Privacy Policy.
