Experteer Overview
Si sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud.
In this role you enable seamless onboarding and integration of Solera software solutions for clients, working closely with cross-functional teams. You’ll guide migrations from legacy estimating platforms to Qapter, develop implementation documentation, and become a product SME to optimize customer workflows. You’ll monitor timelines, support post-implementation, and collect feedback to improve processes. This position offers a hands-on role in delivering value at scale and shaping customer outcomes within a global technology-focused company.
Compensaciones / Beneficios
• Assist clients migrating from legacy estimating platforms to Qapter to minimize operational disruption
• Collaborate with clients to capture requirements and generate Statements of Work (SOWs) to ensure alignment
• Develop and maintain implementation documents (user guides, project plans) for clarity and consistency
• Become Subject Matter Expert on the product suite to advise on best workflows and configurations
• Coordinate with cross-functional teams to resolve technical issues during implementation
• Monitor project timelines and ensure milestones are met
• Provide post-implementation support and address client inquiries or issues
• Gather client feedback to improve the implementation process and customer satisfaction
• Analyze implementation metrics to identify trends and drive improvements
• Collaborate with Sales and other teams to align implementation with business objectives
• Participate in continuous improvement initiatives to enhance efficiency and effectiveness of the process
Responsabilidades
• Strong understanding of automotive standards and processes, especially bodyshop
• Proven experience delivering SaaS UI u0026 API implementations at scale
• Excellent presentation xqbhyrx and communication skills (verbal and written)
• Strong interpersonal skills and ability to build credibility with stakeholders
• Adaptability in a fast-paced, dynamic environment
• Customer-centric approach with high motivation and results orientation
• Excellent organizational skills and ability to manage multiple tasks
• Willingness to travel (u003c20%)
• Proficiency with Salesforce, JIRA, PowerBI
• Experience with legacy system migrations (especially estimating platforms)
• Knowledge of the automotive industry; experience in collision repair preferred
Requisitos principales
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