Implementation Project Manager (Not an IT or Technical Project Role)

Job DetailsJob Location: All States (Remote) - OKLiberty Dental Plan is hiring—drive seamless client onboarding and operational success as our Implementation Project Manager to join our growing national teams!The Implementation Project Manager leads client-facing initiatives, including new client implementations, expansions, and complex renewals. This role serves as the primary point of contact throughout the project lifecycle, ensuring seamless coordination across internal teams and external stakeholders to deliver successful onboarding and operational readiness.Please note: This is a business-facing, client implementation role focused on operations and onboarding—not a technical or IT project management position. Scope & ImpactLead projects from intake through implementation and completionTranslate state-driven and regulatory requirements into actionable execution plansEnsure alignment with contractual obligations and deadlinesDrive accountability across teams without direct authorityServe as a key point of contact for internal stakeholders and implementation partnersWhat You’ll DoClient Implementation & DeliveryServe as the primary point of contact during client onboarding and solution deploymentSupport or lead onboarding initiatives and operational implementation projectsCoordinate the collection, validation, and configuration of client data and plan documentationProject Management & ExecutionDevelop, execute, and adapt project plans to meet evolving requirementsTrack milestones and maintain detailed project status documentationFacilitate project meetings, provide status updates, and drive stakeholder alignmentCross-Functional CollaborationPartner with internal teams (Provider Relations, Eligibility, Claims, IT, Clinical) to meet implementation requirementsEnsure operational readiness through effective coordination and communicationClient Experience & Issue ResolutionAct as the first line of response for client questions during onboardingIdentify, manage, and escalate risks or roadblocks to leadership as neededContinuous ImprovementConduct post-implementation reviews to ensure successful transition to account managementContribute to process improvements and documentation to enhance efficiencyEducationBachelor’s degree in Business, Project Management, Healthcare Administration, or related field or equivalent combination of education and relevant experience will be consideredExperience3+ years of experience in implementation, client onboarding, healthcare operations, or project coordinationThis position is responsible for leading implementation and operational projects tied to state Medicaid contract changes, plan amendments, and regulatory updates, translating requirements into executable plans and driving full implementation through go-live.Medicaid program experience or work with state-based healthcare contracts (Highly Preferred)Experience translating regulatory or contractual changes into operational workflowsFamiliarity with Smartsheet and reporting tools (Excel, Power BI)Preferred CertificationsPMP, CAPM, Six Sigma, or Certified Scrum Master (CSM) a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}LocationOur employees are based across multiple office locations throughout the United States. At this time, we are unable to hire employees or support work arrangements outside of the United States.| What Liberty OffersAt Liberty, we believe happy, healthy employees are better equipped to serve our members and make meaningful contributions to their communities. That’s why we offer a competitive and comprehensive benefits package designed to support employee well-being and productivity. Our benefits package includes:Competitive compensation and savings options to help you achieve your financial goalsRobust 401(k) program, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial guidance through Financial EnginesAffordable medical coverage, with low-cost premiums for employee-only plans and employer-subsidized coverage for eligible dependents100% employer-paid dental coverage for employees and eligible dependentsVision insurance with low-cost premiums for employees and dependentsCompany-paid basic life and AD&D insurance, equal to one times your base salary, with optional supplemental coverageFlexible Spending Accounts (FSAs) for healthcare and dependent care expensesVoluntary benefits, including accident, critical illness, and hospital indemnity insuranceLong-term disability coverageComprehensive wellness programs, including company-wide challenges, BurnAlong memberships, and gym discountsEmployee Assistance Program (EAP) to support mental health and overall well-beingGenerous paid time off, including vacation and sick leave with rollover options10 paid company holidaysTuition reimbursement for eligible education expensesRemote or hybrid work options, depending on the roleCompensationIn the spirit of pay transparency, the base salary range for this position is $75,000 – $90,000, excluding benefits and potential bonuses. Final compensation will be determined based on factors such as geographic location, experience, skills, and education. Liberty is committed to pay equity and also considers internal equity among current employees when making compensation decisions.Please note that offers are typically not made at the top of the salary range, allowing for future growth and advancement.Our CommitmentLiberty Dental Plan is dedicated to fostering a workplace where all individuals feel valued, respected, and empowered. We are committed to building an inclusive environment that embraces diverse backgrounds, experiences, and perspectives, while creating a strong sense of belonging across our organization.We also remain focused on strengthening external partnerships to ensure equitable access to healthcare and improve population health in the communities we serve.Liberty complies with all applicable laws and regulations related to non-discrimination in employment, recruitment, promotions, transfers, and work authorization requirements. Sponsorship and RelocationLiberty Dental Plan is an Equal Opportunity Employer (including VETS and individuals with disabilities).At this time, we do not offer relocation assistance or employment sponsorship.