Industry: Cloud Infrastructure / Data Center Operations
Title: Infrastructure / Cloud Operations Engineer
Location: Montreal, QC - Fully Onsite
Duration: Permanent Full-Time Opportunity
Salary: $120k-130k/Annum
Key Responsibilities
- Design and develop scalable infrastructure solutions to support cloud and data center environments.
- Oversee daily operations, monitoring, maintenance, and performance optimization across infrastructure platforms.
- Build and deploy cloud environments using OpenStack while managing compute, storage, and networking resources.
- Provide L2 support, troubleshoot incidents/outages, and upscale complex issues to L3 teams when required.
- Drive automation, documentation, security compliance, and continuous infrastructure improvements.
Cloud Infrastructure Expert (Level 2 Support)
Daily Responsibilities
- Manage technical aspects related to the datacenter infrastructure in Canada: administration and evolution of cloud services (OpenStack, CEPH & S3 storage, networks, security), design and architecture of new services or projects, deployment of technical upgrades, and maintenance of existing environments.
- Ensure version upgrades, handle complex incidents, analyze and optimize performance, improve service reliability, and continuously enhance the automation, security, and resilience of the cloud infrastructure.
Must Have
- Experience > 5 years
- Proven track record in Infrastructure (storage - CEPH, NAS -, virtualization, datacenter networks, high availability, monitoring, backup, automation, and incident management)
- Proven track record in Systems Administration with advanced Linux expertise (Debian/Ubuntu)
- Proficiency with Open Source infrastructure and operations tools (Docker, Kubernetes, Ansible, Git, Prometheus, Grafana, etc.)
- A significant advantage: Good understanding of networking (VLAN, VXLAN, routing, switching, TCP/IP, DNS, DHCP, VPN, load balancing, firewalls, and network troubleshooting)
- A significant advantage: Cloud/IaaS experience (OpenStack or other private cloud)
- Bonus: Knowledge of multi-tenant architectures, virtual networks, distributed storage, and infrastructure orchestration
- Bonus: Operational experience in level 2 support/operations: complex incident analysis, diagnosis, escalation, procedure writing, and continuous improvement
Nice to Have
- Experience working within large-scale cloud provider or enterprise infrastructure environments.
- Hands‑on experience with storage technologies including Ceph and S3 platforms.
- Knowledge of automation and configuration management tools such as Ansible and Git.
- Exposure to monitoring and observability tools including Grafana, Prometheus, ELK, or Sensu.
- Experience with networking technologies including VLAN, VXLAN, routing, switching, DNS, DHCP, VPN, and SDN.
The Company offers a total rewards package in accordance with all applicable federal, provincial, and local laws and requirements. Benefit eligibility and offerings vary based on role, employment status, and work location. For contractor positions, benefits are limited to those entitlements and protections required by applicable law, which may include (as applicable) vacation pay, public holidays, leaves of absence, and other legally mandated benefits or payments.
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