The IT Program Manager at the Teachers Retirement System of Louisiana develops and executes comprehensive business improvement strategies, partnering with internal stakeholders and external consultants to redesign workflows and drive transformational change. This role manages multi-year IT programs and projects, oversees portfolio-level activities, and leads organization-wide business improvement efforts to enhance operational efficiency and service delivery. The position exercises functional supervision over IT personnel and serves as the primary contact for third-party consultants engaged in business strategy projects.
Key qualifications- Seven years of information technology experience (or equivalent education/experience combination)
- Proven track record delivering process improvement or strategic initiatives
- Knowledge of Project Management Agile Methodologies (SCRUM)
- Experience developing and executing strategic plans to redesign end-to-end workflows
- Ability to manage complex, multi-department initiatives and partner with consulting companies
- Demonstrated ability to drive personal productivity, lead teams, and communicate effectively
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