Key Responsibilities:
- Provide Level 2/Level 3 production support for Aladdin and related front office applications.
- Investigate and resolve production issues impacting portfolio management, order management, trade execution, trade booking, and confirmations.
- Perform root cause analysis, coordinate with OpenKyber, technology and business teams, and drive issues through to resolution.
- Develop and execute SQL queries for troubleshooting, data validation, and analysis.
- Build automation scripts, preferably using Python, to improve operational efficiency and monitoring.
- Participate in production releases, change management activities, and continuous service improvement initiatives.
- Support a global operating model with collaboration across regional teams and participation in incident management.
For applications and inquiries, contact:[email protected]
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