Java Application Support Engineer - AWS Services

Position: Java Application Support Engineer - AWS Services
Location: Toronto, ON
Work Style: Hybrid (2 days per week in-person at Toronto office preferred)

Key Responsibilities

• Lead mid-tier application support for critical systems
• Troubleshoot and resolve production issues in Java-based applications
• Monitor and manage AWS-hosted environments
• Coordinate with development and infrastructure teams
• Ensure SLA compliance and incident resolution
• Drive continuous improvement in support processes

Required Skills

• Strong Java application support experience
• Hands‑on experience with AWS services
• Production support and incident management

Preferred Skills

• Experience in banking/financial domain
• Monitoring tools (Splunk, AppDynamics, etc.)
• Strong communication and leadership skills

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