Key Responsibilities
- Act as a technical liaison between business teams and external/vendor teams.
- Support and maintain enterprise applications in an on-premise environment.
- Install application updates, hot fixes, and system patches.
- Maintain and support custom-developed components and integrations.
- Troubleshoot production issues and provide timely resolutions.
- Monitor and ensure successful completion of nightly batch jobs.
- Coordinate with infrastructure, operations, and integration teams to ensure smooth data flow across systems.
- Support system enhancements, upgrades, and operational improvements.
Required Skills
- 6 8 years of experience in application support, software development, or production support roles.
- Strong working knowledge of Unix/Linux command line.
- Experience with Windows Server environments.
- Understanding of Unix shell scripting.
- Hands-on experience with Java and XML technologies.
- Strong troubleshooting and analytical skills.
- Ability to work in a fast-paced and changing environment.
- Good communication and coordination skills.
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