Java Application Support Engineer

IDR (Indianapolis IN, USA) Follow 11 hours ago

Contract AngularJS Hybrid Civil Rights Law Ticketing Application Support

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IDR is seeking a Java Application Support Engineer to join one of our top clients for an opportunity in Indianapolis, IN. In this role, you will provide hands-on L2 application and production support for enterprise applications, partnering closely with technical teams and client stakeholders to ensure stable day-to-day operations. This is an excellent opportunity to contribute within a large, complex environment where strong troubleshooting and ITSM process expertise are highly valued.

Position Overview for the Java Application Support Engineer:

Provide hands-on L2 production support for enterprise Java and AngularJS applications during U.S. business hours
Troubleshoot incidents, perform root-cause analysis, and coordinate technical fixes through resolution
Use ServiceNow to manage ticket intake, prioritization, escalation, and ITSM workflows
Partner with development and infrastructure teams to resolve complex production issues and improve application stability
Communicate clearly with client stakeholders and support a hybrid onsite schedule (approximately 3050%)

Requirements for the Java Application Support Engineer:

Advanced L2 application/production support experience for enterprise applications
Advanced Java engineering experience with strong troubleshooting skills
Advanced AngularJS experience supporting production systems
Advanced ServiceNow experience, including ITSM ticketing and workflow usage
Strong ITSM process knowledge, including incident and problem management with client-facing communication skills

What's in it for you?

Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization.

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

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