3DEXPERIENCE Level 3 (L3) Support Engineer: Responsible for advanced troubleshooting and resolution of complex production issues across the Dassault Systmes 3DEXPERIENCE platform, bridging core development, platform administration, and operations teams.
Responsibilities:
- Technical escalation point for the 3DEXPERIENCE platform resolving critical incidents.
- Debug and enhance custom components such as JPOs, MQL scripts, Python utilities, Triggers, and EKL rules.
- Troubleshoot platform configurations, lifecycle, state definitions, ACLs, and widgets.
- Investigate failures, performance bottlenecks, and data integrity issues.
- Analyze application logs and database execution to remediate performance issues.
- Interface with Dassault Systmes Support and manage Service Requests.
- Support deployment of Hot Fixes and Function Releases.
- Maintain knowledge base and operational documentation.
Skills Required: Java, 3DEXPERIENCE, Python, JPO, MQL, TCL scripting, EKL, Business Rules, Platform Configuration Studio, JavaScript, CSS, HTML5, UWA Widgets, Apache TomEE, IBM WebSphere, SQL, Oracle, Microsoft SQL Server, MySQL, MariaDB, Ansible, GitHub, AIPGEE, Jenkins, Git, Bitbucket, Artifactory, Splunk, Dynatrace, AppDynamics, ELK.
Experience: Minimum 8+ years overall IT experience, 5+ years in 3DEXPERIENCE / ENOVIA development or Level 3 support. Manufacturing experience in automotive or aerospace preferred.
Education: Bachelor's degree required, Master's preferred. Active Dassault Systmes certifications a plus.
For applications and inquiries, contact: [email protected]
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