Java Support Engineer with Informatica (Villas de Silao)

Link-Worldwide (Silao, México) Seguir Publicado hace 2 días

Full-time DevOps Milestones Kafka Application Integration Software Development

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Primary Responsibilities

Monitor daily/weekly scheduled Informatica Cloud jobs for errors, failures, and performance bottlenecks.
Identify and troubleshoot job failures, performing basic root cause analysis (RCA) before escalating.
Ensure timely escalation of persistent issues to developers and data engineers.
Analyze job run times and identify opportunities for performance tuning.
Assist in data flow optimization by working with developers on mapping and parameter tuning.
Monitor cloud resource utilization (CPU, memory, storage) to prevent performance degradation.
Support scheduled maintenance activities, including system upgrades and patch management.
Develop basic scripts or alerts to detect job failures proactively.
Document standard operating procedures (SOPs) for job monitoring and issue resolution.
Design, implement and test distributed systems for business workflows of CRM.
Integrate with various internal and external services platforms using industry standard protocols such as REST.
Program code by using various backend (not limited to Java, Spring, Guice) and database (not limited to MongoDB, DB2, Elastic Search) technologies.
Work as part of a team to hit delivery milestones and navigate blockers.
Be involved in all phases of software development life cycle (SDLC) including effort estimation, gathering of business requirements, design, development, reviewing, building, testing, and deployment of commercial scale software changes.
Engage with support teams to troubleshoot and solve production issue faced by clients and internal users.
Analyze new tools and technologies for proof of concept and come up with recommendations. Stay current with Java ecosystem technologies.

Basic Qualifications

Bachelor’s degree or relevant work experience in Computer Science, Mathematics, Electrical Engineering or related technical discipline.
1-3 years of software development experience.
Experience in Java or Python.
Excellent object oriented or functional analysis and design skills.
Strong knowledge of data structures, algorithms, and designing for performance.
Excellent written and verbal communication skills.
Strong problem solving and analytical skills.
Comfortable with multi-tasking, managing multiple stakeholders and working as part of a general team.
Bachelor’s degree or relevant work experience in Computer Science or related technical discipline.
Hands‑on experience with Informatica Intelligent Cloud Services (IICS), including Data Integration (CDI), Application Integration (CAI), and Cloud Mass Ingestion (CMI).
Knowledge of job scheduling, error handling, and performance tuning in Informatica Cloud.
Familiarity with SQL, databases (Oracle, SQL Server, Snowflake, etc.), and cloud storage (AWS S3, Azure Blob, Google Cloud Storage).
Understanding of API integrations and REST/SOAP-based troubleshooting in Informatica Cloud.
Experience with log analysis and debugging Informatica job errors.
Experience with working in Linux environments.

Preferred Qualifications

Knowledge of DevOps processes, CI/CD for Informatica Cloud, or scripting (Python, Shell, PowerShell) for automation.
Familiarity with ITIL processes and ticketing systems (ServiceNow, Jira, etc.).
Experience in a compiled language such as Java, or Python, Experience with Kafka and Zookeeper.
Experience building scalable and distributed micro-services.
Experience working with relational and no‑SQL database systems.
Interest and ability to learn frameworks, technologies, and programming languages as needed.

Pay: $30,000.00 - $70,000.00 per month

Work Location: In person

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