Location: Toronto. Department: Office of the Public Guardian and Trustee, Modernization Branch.
About the job
Support and enhance the new Microsoft Dynamics 365 (Finance & Operations) based system, by leading application support and development, triaging and troubleshooting issues, and application performance monitoring.
Coordinate and deliver technical changes, releases, and upgrades to ensure system stability and performance.
Work with business, project, and IT teams to gather requirements, develop solutions, and improve processes.
Lead and support IT projects from planning through implementation, including working with vendors and consultants.
Provide technical expertise to resolve complex issues, guide decision‑making, and ensure alignment with government I&IT standards.
Support data quality, documentation, and system workflows to maintain reliable and secure information management.
What you bring to the team Technical Skills
Strong understanding of Microsoft Dynamics 365 Finance and Operations (F&O) ERP suite.
Knowledge of current and emerging I&IT technologies, including infrastructure, applications, databases, and security, with a strong focus on Microsoft Azure cloud, Synapse/ADF, Power Platform.
Knowledge of application development processes, system integration concepts, and the software development lifecycle (SDLC).
Proven ability to design, build, or oversee technical solutions that align with best practices in security, privacy, quality, and performance in a modern cloud environment.
Quality Assurance, Quality Control & Compliance Skills
An understanding of quality assurance practices, documentation standards, testing approaches, and quality control techniques, with a focus on testing automation.
Knowledge of data management and workflow principles, including data integrity, documentation, and access controls.
Project Management Skills
Estimate timelines and resources, manage budgets, track progress, and monitor risks and issues.
Evaluate project needs, identify options, and recommend solutions that balance timelines, risks, and business requirements.
Familiarity with product management tools such as Azure DevOps and Agile methodologies.
Analytical & Problem‑Solving Skills
The ability to analyze complex technical or project‑related issues, identify root causes, and develop practical solutions.
Strong critical‑thinking skills to evaluate multiple perspectives, assess risks, and prioritize actions.
Skills in interpreting business needs, translating them into technical requirements, and preparing planning documents that support leadership decisions.
Vendor & Stakeholder Management Skills
Strong communication and consultation skills to work effectively with business users, technical teams, managers, and external vendors.
The ability to explain technical concepts in plain language and build alignment across diverse groups.
The ability to guide project teams, support decision‑making, and resolve concerns related to project deliverables or system functionality.
Skills in managing third‑party service providers, monitoring service levels, and contributing to procurement or vendor selection processes.
Don't meet every qualification? We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How we support diversity, inclusion and accessibility We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, and people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions. Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, and we can offer accommodation to address specific needs related to Code‑protected grounds such as disability, family status and religion.
What we offer
Growth across a large and diverse organization: The Ontario Public Service (OPS) offers career paths across multiple ministries and locations.
Learning and development opportunities: Access flexible training, mentorship, and education programs to grow your technical and leadership capabilities while working within an innovative Modernization Branch.
An inclusive and supportive environment: Work in a collaborative Modernization Branch, with access to many OPS employee networks that offer support and education for underrepresented groups, fostering a strong culture of equity, inclusion, and belonging.
Competitive compensation and wellness‑focused benefits: Receive a base salary aligned with market trends and scheduled salary progression, along with comprehensive benefits that support your holistic well‑being, including health, dental, mental health resources, and flexible work arrangements such as flex hours or self‑funded leave.
A modern and convenient work location: Work onsite at the Atrium on Bay (595 Bay Street), directly connected to the PATH system and close to transit, the Eaton Centre, and a wide range of amenities.
#J-18808-Ljbffr
or continue with email
About the job
Support and enhance the new Microsoft Dynamics 365 (Finance & Operations) based system, by leading application support and development, triaging and troubleshooting issues, and application performance monitoring.
Coordinate and deliver technical changes, releases, and upgrades to ensure system stability and performance.
Work with business, project, and IT teams to gather requirements, develop solutions, and improve processes.
Lead and support IT projects from planning through implementation, including working with vendors and consultants.
Provide technical expertise to resolve complex issues, guide decision‑making, and ensure alignment with government I&IT standards.
Support data quality, documentation, and system workflows to maintain reliable and secure information management.
What you bring to the team Technical Skills
Strong understanding of Microsoft Dynamics 365 Finance and Operations (F&O) ERP suite.
Knowledge of current and emerging I&IT technologies, including infrastructure, applications, databases, and security, with a strong focus on Microsoft Azure cloud, Synapse/ADF, Power Platform.
Knowledge of application development processes, system integration concepts, and the software development lifecycle (SDLC).
Proven ability to design, build, or oversee technical solutions that align with best practices in security, privacy, quality, and performance in a modern cloud environment.
Quality Assurance, Quality Control & Compliance Skills
An understanding of quality assurance practices, documentation standards, testing approaches, and quality control techniques, with a focus on testing automation.
Knowledge of data management and workflow principles, including data integrity, documentation, and access controls.
Project Management Skills
Estimate timelines and resources, manage budgets, track progress, and monitor risks and issues.
Evaluate project needs, identify options, and recommend solutions that balance timelines, risks, and business requirements.
Familiarity with product management tools such as Azure DevOps and Agile methodologies.
Analytical & Problem‑Solving Skills
The ability to analyze complex technical or project‑related issues, identify root causes, and develop practical solutions.
Strong critical‑thinking skills to evaluate multiple perspectives, assess risks, and prioritize actions.
Skills in interpreting business needs, translating them into technical requirements, and preparing planning documents that support leadership decisions.
Vendor & Stakeholder Management Skills
Strong communication and consultation skills to work effectively with business users, technical teams, managers, and external vendors.
The ability to explain technical concepts in plain language and build alignment across diverse groups.
The ability to guide project teams, support decision‑making, and resolve concerns related to project deliverables or system functionality.
Skills in managing third‑party service providers, monitoring service levels, and contributing to procurement or vendor selection processes.
Don't meet every qualification? We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How we support diversity, inclusion and accessibility We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, and people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions. Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, and we can offer accommodation to address specific needs related to Code‑protected grounds such as disability, family status and religion.
What we offer
Growth across a large and diverse organization: The Ontario Public Service (OPS) offers career paths across multiple ministries and locations.
Learning and development opportunities: Access flexible training, mentorship, and education programs to grow your technical and leadership capabilities while working within an innovative Modernization Branch.
An inclusive and supportive environment: Work in a collaborative Modernization Branch, with access to many OPS employee networks that offer support and education for underrepresented groups, fostering a strong culture of equity, inclusion, and belonging.
Competitive compensation and wellness‑focused benefits: Receive a base salary aligned with market trends and scheduled salary progression, along with comprehensive benefits that support your holistic well‑being, including health, dental, mental health resources, and flexible work arrangements such as flex hours or self‑funded leave.
A modern and convenient work location: Work onsite at the Atrium on Bay (595 Bay Street), directly connected to the PATH system and close to transit, the Eaton Centre, and a wide range of amenities.
#J-18808-Ljbffr
Sign in
To continue your applicationor continue with email
By continuing you agree to our Terms & Privacy Policy.
Similar jobs
Show more
More from Fonction publique de l'Ontario