Lead Phlebotomist
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Lead Phlebotomist today with HCA Florida Ocala Hospital.
The Lead Phlebotomist is responsible for coordinating and supporting the daily operations of the phlebotomy department while performing advanced specimen collection services for inpatient, outpatient, emergency, and specialty care populations. This position serves as a clinical resource and role model for phlebotomy staff, ensuring high-quality patient care, regulatory compliance, operational efficiency, and exceptional customer service. Under the direction of laboratory leadership, the Lead Phlebotomist oversees workflow, staffing assignments, training, competency validation, inventory management, and quality initiatives while maintaining proficiency in all phlebotomy functions. The Lead Phlebotomist promotes a culture of safety, accountability, teamwork, and service excellence and assists with implementing departmental policies, procedures, and performance improvement activities.
What you will do in this role:
- Performs venipuncture, capillary puncture, blood culture collection, and other specimen collection procedures according to established laboratory standards and regulatory requirements.
- Ensures accurate patient identification, specimen labeling, documentation, processing, and transport to maintain specimen integrity and testing accuracy.
- Assists laboratory leadership with quality assurance initiatives, regulatory compliance activities, audits, and performance improvement projects.
- Assists in monitoring specimen collection worklists, pending collections, and unreceived specimens to ensure timely resolution.
- Demonstrates exceptional customer service and professionalism in all interactions with patients, families, physicians, nursing staff, and colleagues.
- Serves as a resource for laboratory and clinical staff regarding specimen collection requirements, testing protocols, and laboratory procedures.
- Provides daily leadership and operational guidance to phlebotomy staff while fostering a collaborative and supportive work environment.
- Assists with onboarding, orientation, training, competency validation, and ongoing development of new and existing staff.
- Serves as a preceptor, mentor, and subject matter expert for phlebotomists, students, and other laboratory personnel.
- Promotes accountability, teamwork, professionalism, and service excellence among staff members.
- Supports departmental initiatives designed to improve patient satisfaction, operational efficiency, quality outcomes, and employee engagement.
- Encourages adoption of evidence-based practices and continuous process improvement.
- Maintains competency in all required laboratory and phlebotomy functions.
What qualifications you will need:
- Graduation from accredited phlebotomy program or an Associate's degree in a scientific or health-related field. Preferred
- One to two years of experience as a phlebotomist, certified medical assistant, or EMT. Required
- High School Diploma or GED Required
- Phlebotomy Certification Preferred
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Lead Phlebotomist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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