Oversees facilities management and technical maintenance for stores
Capable of hands‑on minor technical fixing
Summary
yWe are partnering with a well‑renowned coffee & bakery brand to assist in recruiting a Facilities/Maintenance Manager. Reporting to the Head of Operations, this individual will liaise with external vendors to handle facilities management and technical maintenance for store issues across 10+ restaurants. The ideal candidate will be someone capable to be hands‑on dealing with minor fixes him/herself. This role will be groomed to be a people manager leading a team eventually as the maintenance team grows when business continues to expand
What you will do
o Preventive maintenance: Plan and deliver schedules aligned with company and compliance standard
s Reactive maintenance: Manage on‑call service requests independently. Scheduled tasks: Oversee routine maintenance using the tracking system
m Contractor coordination: Organize tradespeople and monitor work quality and timeline
s Shop fit‑outs: Assist with refurbishments, upgrades and new store project
s General repairs: Personally carry out upkeep, equipment testing and research
h Spare parts support: Provide backup for stock organization and supply chain coordination
n Service administration: Complete records of repairs, including time, diagnosis and parts use
d Issue escalation: Communicate findings, escalate problems, and propose improvement
s Manuals and SOPs: Prepare, update and maintain documentation
n Cross‑department collaboration: Work closely with teams to minimize guest disruption and ensure excellent customer service
What you will bring
ng Technical problem solving: Strong enjoyment in finding and resolving technical faults
ts Hands‑on approach: Willingness to get directly involved rather than only supervising internal teammates/external vendors
rs Maintenance leadership: Skilled in leading planned/scheduled maintenance, managing contractors and trades, ensuring quality and timely follow‑up
up Catering experience: 7–8 years in a similar role, ideally within catering sector
or Organizational skills: Ability to manage competing priorities and switch effectively between tasks
ks Language proficiency: Fluent in Cantonese and English, both written and spoken
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