Job Title
This position is not a virtual role. You must live within or be willing to relocate within a commutable distance of the duty location.
Duties can include but are not limited to the following:
- Supervises the medical support assistants (MSA) supervisors and other administrative staff within surgical service and will oversee the proper functioning of all medical support assistants, including planning and assigning work, evaluating performance, approving leave, identifying and arranging training, and taking or recommending personnel actions such as hiring, awards, promotions, and disciplinary actions as needed.
- Enables localized care to be supplemented by regional resources, focusing on improving accessibility through efficient administrative management of personnel and technology.
- Acts as a liaison with patients to facilitate their travel and coordinate after-care at their home facilities.
- Governs their own hubs, focusing on improving patient access and reducing reliance on community care.
- Participates actively in various governance forums, including daily operational huddles, weekly resource/scheduling meetings, monthly governance sessions, and quarterly strategic/performance reviews within the facility, VISN, and nationally.
- Serves as the principal administrator for the CRH, overseeing initiatives such as Tele-Ocular Health, transplant coordination, and the Administrative Operations Academy for VISN 1.
- Serves as Lead Contracting Officer's Representative (COR, Level I Certified) for Surgical Service contracts including Operating Rooms and Procedure Rooms equipment, Lung and Heart Transplant services, and special physician services; develops scopes of work, certifies vendors, reviews and reconciles invoices in Invoice Payment Processing System (IPPS) against awarded contracts, and rejects invoices outside contract scope.
- Develops and executes fiscal management functions across all surgical specialties, including budget formulation and execution, payroll oversight, supply chain management, space utilization, and inventory management; analyzes budget requirements and ensures fiscal management aligns with generally accepted accounting practices and Veterans Affairs (VA) financial policy.
- Manages the process for employee onboarding, credentialing, access, and compliance for thousands of trainees annually, ensuring emergency staffing readiness, and aligning academic affiliate rotations with supervision requirements to prevent service gaps and maintain accreditation compliance.
- Manages the Patient scheduling and flow, medical records management, staffing of both the administrative staff and clinical providers, performance monitoring, Compliance and Risk management, Supply Chain and Facility Maintenance, and Quality Improvement Initiatives.
- Oversees the maintenance of the Service staffing list, updating provider profiles, coordinating with the Credentialing department, performing necessary audits, and participating in site inspections.
- Performs other related duties as assigned.
Work Schedule: Monday through Friday; 8:00am - 4:30pm
Recruitment & Relocation Incentives: Not authorized
Telework: This position may be authorized for Ad-Hoc telework. Telework eligibility will be discussed during the interview process. VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies.
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