Job Title
Administrative Support Specialist
Duties
Performs a combination of routine, multiple and varying administrative tasks in support of agency administrative programs, policies, and procedures. Assists managers, support staff and other employees in day-to-day operations.
Applies experience and advanced knowledge to plan and perform administrative assignments with a broad understanding of how administrative assignments contribute to organizational activities. Specialized assignments may include the following:
Demonstrates considerable independence in planning time, and coordinates only as needed with a manager or more experienced employee to prioritize assignments and use assigned resources.
Established policies/procedures provide guidance for most assignments but allow some discretion for the employee to select the most appropriate approaches or to recommend new approaches. Resolves most problems and work issues without the assistance of a manager or more experienced employee. Identifies and informs managers and/or other employees of problems/issues that require their attention and helps them develop and recommend solutions. Provides guidance to lower-level support staff members for handling routine problems and issues. Work is reviewed periodically, typically through status reports and at completion, to ensure policy compliance and alignment with the requirements of projects and/or work activities.
Completed work is compliant and accepted without significant changes. Work impacts the effectiveness and efficiency of administrative services provided to facilities geographically dispersed through a district. The workforce and the organization rely heavily upon this position for accuracy and timeliness in the completion of assigned tasks. Work activities typically support multiple projects/programs and contribute to the objectives of one or more organizational units and/or major subdivisions. Contacts are typically internal and external.
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